Cargo
Account Director – Toronto
Job Description
The Account Director is a senior account leader responsible for driving strategic client relationships, overseeing account teams, and ensuring the successful execution of marketing initiatives. Reporting to the Group Strategy Director, they serve as a key business partner to clients, providing high-level strategic guidance while identifying opportunities for growth and innovation. The Account Director also plays a crucial role in mentoring team members, optimizing marketing programs, and contributing to the overall success of the agency.
The Requirements
- Bachelor’s degree in Marketing, Business, or a related field
- Minimum 6-8 years of experience in an agency environment, with a proven track record of leading client accounts
- Experience with technology, financial and retail National accounts in the B2B space preferred
- Strong strategic thinking with the ability to translate client business goals into impactful marketing strategies
- Exceptional leadership and team management skills, with experience mentoring and developing talent
- Minimum 2 years managing other account professionals (Account Managers, Coordinators, etc.)
- Adept at managing high-profile client relationships and fostering long-term partnerships
- Excellent written and verbal communication skills, including experience presenting to executive stakeholders
- Strong financial acumen, including experience managing account budgets and revenue forecasting
- Expertise in overseeing integrated marketing campaigns, including digital and traditional tactics, inclusive of media
- Proficiency in Microsoft Office Suite and project management tools
The Responsibilities
- Serve as the client lead for all Toronto client accounts-trusted partner and advisor
- Directly manage a small team of Account Managers and Account Coordinators with supportive leadership, hands on management and coordination of all projects.
- Works collaboratively with the strategy and creative teams on client marketing programs and strategies, ensuring alignment with client business objectives
- Develops and nurtures strong client relationships, serving as the primary point of contact for senior-level stakeholders
- Identifies opportunities for organic growth and works collaboratively to expand client partnerships
- Guides and mentors account teams, fostering professional development and ensuring a high level of performance in project execution
- Leads contract negotiations, pricing discussions, and financial planning for assigned accounts
- Oversees the development of creative briefs and ensures that all work aligns with the client’s brand and strategy
- Champions innovation and problem-solving to proactively address client challenges
- Represents the agency in client meetings, new business pitches, and industry events
- Ensures operational efficiency by optimizing workflows, improving processes, and managing resources effectively
- Contribute to company culture and provide leadership through action and example
- Performs other duties as assigned
The Compensation & Benefits
- Competitive salary based on experience
- Comprehensive health, dental, and vision insurance
- Summer Friday program
The Culture & Environment
- Work in Liberty Village WeWork offices
- Hybrid work flexibility with 2-3 core collaboration days in-office
- Team events, client entertainment opportunities, and agency social activities
- Opportunity to work with international team in Greenville
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