Application Support Analyst

Requisition ID: 218512

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Derivatives Technology Team is a crucial part of the Global Banking and Markets Engineering (GBME) Technologies team. This is an opportunity to work in the exciting world of Capital markets. We are looking for an Application Support Analyst to join this dynamic team.

You will get the chance to contribute, support & deliver solutions to Scotiabank’s Derivative Trading & Sales desks globally. The team is responsible for managing applications that offer pricing, risk, electronic / algorithmic trading, and trade capture functionalities to the Business.

Is this role right for you? In this role you will:

• Involve 1st line application support responsibilities, engaging with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development, and Infrastructure teams.
• Monitor, triage, and remediate production issues and requests in a timely manner, based on priority.
• Work with internal and external technology partners to conduct investigations, resolve issues, and perform/validate scheduled maintenance activities.
• Provide day-to-day support on PXV (in-house trading platform) to all units globally to resolve complex and multi-faceted business problems, including new and existing product and deal structuring, ad-hoc queries, and user training.
• Have good knowledge of capital market and products, such as derivatives.
• Acquire and enhance knowledge of the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to provide effective business solutions and services to the end-user business lines.
• Be a creative, self-starting, results-oriented, and highly motivated individual with strong analytical skills to apply this knowledge to independently resolve business problems.
• Possess excellent interpersonal, communication, and negotiation skills to build consensus.
• Provide afterhours and weekend support via an on-call pager on a rotational basis.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Good understanding of financial markets and products, particularly derivative products.
• Good knowledge of SQL and familiarity with working in a Unix/Linux environment.
• Experience with log analysis, monitoring applications, and vendor app analysis tools.
• Experience working in the capital market, specifically in a Derivatives trading environment.
• Relevant degree and at least 1 year of working experience in the finance or IT industry.

What’s in it for you?

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• Tools and technology needed to create beautiful customer experiences.
• Opportunity to work with and learn from diverse industry leaders from top technology companies around the world.
• Onsite cafeteria.
• No strict dress codes; comfort is encouraged.
• Competitive total rewards package including base salary, performance bonus, company matching programs (pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave, and much more.

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Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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