Assistant Store Manager

Job Description

Overview

Assistant Store Manager for a family-owned company that provides high quality leisure products. This role supports retail store operations, with the store soon to be relocated.

Compensation

Base pay range: $50.00/yr - $50.00/yr. This range is provided by Beyond Bilingual Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Position

Assistant Store Manager

Full Time, Permanent

Location: Bradford, ON, On-site

Hours: Monday – Saturday

Client

Family-owned company that gained its reputation for quality and built itself a household name in Europe. They provide high quality leisure products that not only look good but also enhance a wearer’s lifestyle.

Perks

• Family oriented and happy work environment
• Monday to Friday – day shifts
• Stable company, in business for over 22 years
• Family environment
• No evening or weekend shifts

Reporting

Reports to: Store Manager

Opportunity Overview

To support our retail store operations, we are seeking a highly skilled, experienced Assistant Store Manager that will drive operational excellence, with hands on leadership and guidance for our store soon to be relocated.

Job Summary

The Assistant Store Manager is responsible for supporting the Store Manager in the day-to-day operations of the retail footwear store. This includes managing staff, ensuring excellent customer service, achieving sales targets, maintaining inventory, and upholding store standards.

Key Responsibilities

• Assist in recruiting, training, and developing store staff.
• Supervise and motivate employees to perform at their best.
• Schedule staff shifts and manage time-off requests to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.
• Address employee concerns and resolve conflicts.
• Ensure the team delivers outstanding customer service.
• Handle customer complaints and issues professionally.
• Train staff on customer service best practices and product knowledge.
• Maintain a clean, organized, and inviting store environment.
• Assist in setting and achieving sales targets.
• Monitor and analyze sales performance and implement action plans for improvement.
• Execute promotional campaigns and suggest marketing strategies to increase sales.
• Ensure accurate cash handling and manage store funds.
• Oversee inventory levels and ensure stock is maintained at optimal levels.
• Conduct regular stock checks and manage discrepancies.
• Coordinate with the Store Manager and suppliers for stock replenishment.
• Maintain accurate records of inventory and sales.
• Ensure the store is visually appealing and adheres to brand standards.
• Implement visual merchandising plans and promotional displays.
• Monitor and adjust product placement to maximize sales.
• Ensure compliance with company policies and procedures.
• Maintain store security and safety standards.
• Oversee store opening and closing procedures.
• Prepare reports on sales, staff performance, and other operational metrics.
• Physical requirements: ability to stand for extended periods, lift and move merchandise up to 50 pounds, climb ladders if needed.

Qualifications

• Education: High school diploma or equivalent; college degree preferred.
• Experience: Minimum of 2 years retail management experience, preferably in footwear.
• Skills: Strong leadership, communication, and interpersonal skills. Proficient in Microsoft Office and retail management software.
• Attributes: Customer-focused, detail-oriented, and able to work in a fast-paced environment. Flexible schedule, including weekends and holidays.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Retail Apparel and Fashion

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