Bilingual Credit and Collections Representative

Job Description

<p><b>Bilingual Credit & Collections Representative (French required)</b></p><p><br></p><p><b>Introduction</b></p><p>Our client is currently seeking a Bilingual Credit & Collections Representative fluent in French and English to join their stable and well-established team in Mississauga. This is a full-time, in-office role ideal for someone who values predictability, structure, and the opportunity to support clients with professionalism and care in a finance-focused environment.</p><p><br></p><p><b>What You'll Do</b></p><p>You will manage your own portfolio of customer accounts, performing collection calls, resolving payment issues, and maintaining strong customer relationships. Your attention to detail and calm communication style will help maintain the financial health of the organization while supporting a positive customer experience.</p><p><br></p><p><b>Responsibilities</b></p><ul><li>Handle incoming and outgoing collection calls for early and late-stage accounts</li><li>Monitor and maintain your assigned customer portfolio</li><li>Communicate with customers by phone and email to resolve overdue accounts</li><li>Perform account reconciliations and respond to inquiries professionally</li><li>Release orders after credit review and maintain accurate records</li><li>Collaborate with sales and branch managers on escalated payment issues</li><li>Open and maintain customer accounts with accurate documentation</li><li>Complete special reporting and projects as assigned by your supervisor</li><li>Support internal teams and promote healthy payment strategies</li><li>Occasionally visit other branches if needed (minimal travel)</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>Fluency in both English and French is required</li><li>Post-secondary education in accounting, business, or a related field</li><li>2+ years of accounting or finance experience; 3+ years in collections preferred</li><li>Familiarity with accounting software and procurement portals such as COUPA or ARIBA</li><li>Proficient in Microsoft Excel, Word, and Outlook</li><li>Excellent written and verbal communication skills</li><li>Strong organizational skills, attention to detail, and time management abilities</li><li>Positive attitude with the ability to work independently or as part of a team</li><li>Must be able to commute to the Mississauga office 5 days per week</li></ul><p><br></p><p><b>Benefits</b></p><ul><li>Competitive salary between $54,900 and $65,900 annually</li><li>Comprehensive medical, dental, and vision care coverage</li><li>Disability and life insurance</li><li>Company pension plan</li><li>Tuition reimbursement for any program or course of your choice</li><li>Boot allowance for applicable roles</li><li>Stable, full-time employment with long-term growth potential</li><li>Supportive leadership and a professional work environment</li></ul><p><br></p><p><b>Why Work with Us</b></p><p>If you're looking for consistency, team support, and a workplace that values your professional ethics and reliability, this role offers all of that and more. You'll join a leading national organization with a strong foundation and clear expectations, allowing you to thrive in a secure and steady setting.</p><p><br></p><p><b>Disclosure: </b>"Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts."</p><p><br></p><p><b>Vacancy: </b>This is an existing vacancy with immediate availability. Our client is currently seeking Bilingual Credit & Collections Representative (French required).</p>