Bilingual Insurance Claims Assessor — 100 Remote (TOR, ON)

Job Description

<b>Bilingual Insurance Claims Assessor — Remote <br></b>
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Exciting remote contract opportunity in the insurance industry for a detail-oriented claims professional. Support a high-impact project assessing life and AD&D claims with empathy and precision. Full-time, 12-month role with potential extension. Based in Halifax, Montreal, or Ontario. Training provided.<br>
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<b>What is in it for you:</b><b><br></b>
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<br>• Hourly salary of $18.52.<br>
<br>• 12-month contract with the potential for permanent employment.<br>
<br>• Full-time position: 37.50 hours per week.<br>
<br>• Weekday schedule from 9 am 5 pm.<br>
<br>• Enjoy the flexibility of remote work.<br>
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<b>Responsibilities: <br></b>
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<br>• Review plan member or dependent coverage and eligibility.<br>
<br>• Confirm applicable contract provisions for each claim.<br>
<br>• Verify enrolment and beneficiary details.<br>
<br>• Analyze proof of death or loss documentation.<br>
<br>• Review supporting medical, police, and investigative reports.<br>
<br>• Calculate eligible benefits based on policy terms.<br>
<br>• Prepare and maintain claim system records for payment and audit purposes.<br>
<br>• Communicate claim decisions to beneficiaries and clients with empathy and clarity.<br>
<br>• Support beneficiaries and family members in obtaining required documents.<br>
<br>• Assist plan sponsors with questions regarding enrolment and claim submission.<br>
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<b>Qualifications:</b><b><br></b>
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<br>• High school diploma required.<br>
<br>• 0–2 years of related experience; training will be provided.<br>
<br>• Previous experience in life or disability claims is an asset.<br>
<br>• Experience in the group benefits or insurance industry preferred.<br>
<br>• Ability to interpret contractual wording is an advantage.<br>
<br>• Bilingual in English and French to support clear, empathetic communication with clients and beneficiaries.<br>
<br>• Ability to show empathy and professionalism in sensitive situations.<br>
<br>• Strong analytical, time management, and organizational skills.<br>
<br>• Proficiency in Microsoft Outlook, Teams, Word, and Excel.<br>
<br>• Capacity to assess risk and make sound decisions independently.<br>
<br>• Flexibility to work additional hours as needed.<br>
<br>• Ability to work effectively both independently and as part of a team.<br>
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<b>Why Recruit Action?</b><b><br></b>
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Recruit Action (agency permit: AP provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.<br>
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