Client Service Representative (ENTRY-LEVEL)

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong><strong>Client Service Representative – Full Time | This is NOT an at home - remote position</strong></strong></p><p>We are looking for a confident, people-focused Client Service Representative to join our growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to build a long-term career inside a company that invests in its people.</p><p><strong><strong>About the Role</strong></strong></p><p>As a Client Service Representative, you will be the first point of contact for clients, both in person and through day-to-day communication. You will work in office with a young, dynamic team that operates with a strong family-style culture—supportive, collaborative, and focused on helping each other grow.</p><p>All training is provided, and you will have access to tools, systems, and ongoing development workshops that strengthen your communication, leadership, and professional skill set.</p><p><strong><strong>Responsibilities</strong></strong></p><ul><li>Welcome and assist clients in person</li><li>Provide clear, accurate, and friendly support across various client inquiries</li><li>Maintain strong product and service knowledge</li><li>Prepare documents, handle client updates, and ensure all information is entered accurately</li><li>Follow established service procedures while also contributing ideas to improve the client experience</li><li>Work closely with office leadership and teammates to support daily goals</li><li>Participate in meetings, workshops, and training sessions to build your confidence and skill set</li><li>Represent the company professionally in all interactions</li></ul><p><strong><strong>What We Offer</strong></strong></p><ul><li>Full-time, in-person position with consistent hours</li><li>Room to grow into leadership, management, training, and operational roles</li><li>Comprehensive training program and ongoing skill development</li><li>A young, dynamic, fast-moving team environment</li><li>Family-style office culture where everyone is aligned and supportive</li><li>Travel incentives and opportunities to participate in conferences and team trips</li><li>All tools and resources provided to help you succeed</li><li>Performance-based bonuses as you progress</li></ul><p><strong><strong>Ideal Candidate</strong></strong></p><ul><li>Strong communication and interpersonal skills</li><li>Professional, reliable, and proactive</li><li>Comfortable working face-to-face with clients</li><li>Coachable and open to learning new systems and processes</li><li>Positive attitude and ability to work well as part of a team</li><li>Interest in long-term career development and leadership opportunities</li></ul><p><strong><strong>Why This Opportunity Stands Out</strong></strong></p><p>This role is more than a customer service position. You will be part of a company that places real emphasis on personal growth, building confidence, and developing leaders. You will learn skills that carry forward into higher-level roles, and as the company continues to expand, new positions and opportunities naturally open up for those who show dedication and professionalism.</p></p></p>