Contract Case Management Worker - Non 24 hour Programs (CICM-25)

Job Description

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<p><b>Contract Case Management Worker – Non 24 Hour Programs</b></p>
<p><b> (Bargaining Unit Position)</b></p>
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<p><b>Hours of Work: </b>5 days per week, normally 9am to 5pm, with one evening per week and some flexibility required</p>
<p><b>Contract Duration: starting ASAP, ending November 2026</b></p>
<p><b>Salary:</b> <b>$28.76</b></p>
<p><b>Submit Resume to: lavanya.sivakumar@homesfirst.on.ca</b></p>
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<p><b>APPLICANTS MUST QUOTE “CICM-25”</b></p>
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<p>This is an existing open position that supports clients in their housing by assessing and supporting their needs and adhering to the mission statement and policies & procedures of Homes First Society.</p>
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<p><b>Job Description:</b></p>
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<li>facilitate tenant movement from shelters to secure long term permanent housing</li>
<li>assist tenants in maintaining housing</li>
<li>work with site staff to develop outreach and needs assessment criteria</li>
<li>knowledge of rental legislation in Ontario and Hostels Guidelines and Procedures</li>
<li>knowledge of current housing and support agency providers appropriate to our tenants and residents</li>
<li>ability to understand and assess suitability of potential landlords and/or residences</li>
<li>identify current issues, determine supports necessary, refer and support clients in preparation to entry level/transitional housing, and with referring worker, support move to site</li>
<li>confer with front line support staff at site to transfer information from case file to staff team</li>
<li>use case management as a tool to support residents in meeting their goals</li>
<li>provide support including work readiness, basic life management skills, anger management, addiction counseling, assertive communication, setting goals, giving and receiving feedback, self-esteem, conflict resolution, problem solving and managing change</li>
<li>provide support to clients who are facing issues of poverty, mental health, addictions, abuse, social isolation and more.</li>
<li>apply knowledge of group processes and dynamics</li>
<li>use excellent organizational and time management skills</li>
<li>work independently and as part of a team</li>
<li>communicate effectively in English, both verbally and in writing.</li>
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<p><b>Qualifications:</b></p>
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<li>post-secondary education or equivalent.</li>
<li>several years’ experience working with people who are homeless, under-housed and who are hard to house.</li>
<li>knowledge of tenant population, diversity issues, anti-discrimination practices and systemic reasons for homelessness.</li>
<li>knowledge of rental legislation in Ontario</li>
<li>excellent interpersonal skills.</li>
<li>knowledge of relevant laws, standards and guidelines.</li>
<li>knowledge of resources and services available in the community.</li>
<li>excellent interpersonal, conflict resolution and organization skills.</li>
<li>certificates in First Aid, CPR, Crisis Prevention and Intervention an asset</li>
<li>Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset</li>
<li>ability to work occasional evenings</li>
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<p>Please no phone calls, only those people selected for interviews will be contacted.</p>
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<p>Working in an environment where there may be smoke is required.<br>Working in a pet-friendly environment.</p>
<p>The successful applicant must provide a criminal record check that is satisfactory to Homes First Society</p>
<p>Homes First Society is an equal opportunity employer</p>
<p>Please note that while Homes First Society does not use Artificial Intelligence to screen, assess or select applicants, our external hiring partners may use Artificial Intelligence for recruiting purposes.</p>
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<p><b>Accommodation:</b></p>
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<p>Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.</p>
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