Posted: 13 hours ago
Job Description
<p>We are seeking a motivated and detail-oriented Customer Service Representative/Warehouse Associate to join our team. This hybrid role supports both front-office customer interactions and back-of-house warehouse operations. The ideal candidate will provide exceptional customer service, maintain accurate order processing, and assist with daily warehouse tasks to ensure efficient and timely operations.</p><p ></p><p><strong>RESPONSIBILITIES AND DUTIES:</strong></p><p><strong>Customer Service</strong></p><p>· Greet and assist customers in person, by phone, and via email with a positive and professional attitude.</p><p>· Process customer orders, returns, and inquiries accurately and efficiently.</p><p>· Provide product information, pricing details, and order status updates.</p><p>· Collaborate with internal teams to resolve customer issues and ensure satisfaction.</p><p>· Maintain customer records and documentation in company systems.</p><p><strong>Warehouse Operations</strong></p><p>· Assist with receiving, inspecting, and storing incoming materials and products.</p><p>· Pick, pack, and prepare orders for shipment according to company standards.</p><p>· Operate warehouse equipment such as forklifts or pallet jacks (training provided if needed).</p><p>· Conduct inventory counts and maintain accurate stock records.</p><p>Ensure a clean, safe, and organized warehouse environment.</p><p ></p>Create Your Resume First
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