Dealer Account Manager

Job Description

<p><h3>Join Team CARFAX as a Dealer Account Manager</h3>
<p>Isn’t it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission‑focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more‑informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast‑paced environment. <b>One last thing: Our four‑day week continues in Summer 2026!</b></p>
<p>At CARFAX, we believe in the power of teamwork and value in‑person interactions so that we can collaborate and thrive together. This position will require 3 days a week in our London office subject to change with future business needs.</p>
<h3>What you’ll be doing:</h3>
<ul>
<li>Maintain, grow, and retain strong relationships while up‑selling new products and services in a phone‑based environment</li>
<li>Provide top‑notch customer service and establish rapport with key decision makers</li>
<li>Achieve monthly metric goals by driving growth with existing CARFAX dealers</li>
<li>Increase customer awareness, engagement, and retention by sharing the value proposition of CARFAX products</li>
<li>Collaborate with peers in the dealer business unit, sales, marketing, and finance to resolve issues and provide process improvements</li>
<li>Demonstrate a strong work ethic by being a highly motivated self‑starter</li>
</ul>
<h3>What we’re looking for:</h3>
<ul>
<li>Customer service, relationship management and retention experience</li>
<li>Exceptional communication & time management skills</li>
<li>Goal oriented and results focused</li>
<li>Ability to work independently and prioritize multiple tasks</li>
<li>Ability to persuade & influence others through demonstrated product knowledge</li>
<li>Experience with a CRM tool (Salesforce preferred)</li>
<li>Spanish speaking is a plus but not required</li>
</ul>
<h3>What’s in it for you:</h3>
<ul>
<li>Competitive compensation, benefits and generous time‑off policies</li>
<li>4‑Day summer work weeks and a winter holiday break</li>
<li>401(k) / DCPP matching</li>
<li>Annual bonus program</li>
<li>Casual, dog‑friendly, and innovative office spaces</li>
</ul>
<h3>Don’t just take our word for it:</h3>
<ul>
<li>10X Virginia Business Best Places to Work</li>
<li>9X Washingtonian Great Places to Work</li>
<li>10X Washington Post Top Workplace</li>
<li>3X St. Louis Post‑Dispatch Best Places to Work</li>
</ul>
<h3>Vacancy Status:</h3>
<p>This posting is for an existing vacancy.</p>
<h3>Base Salary:</h3>
<p>The anticipated base salary range for this position is $51,000 to $65,000 CAD annually. Final base salary will be determined based on geographical location, experience, and qualifications.</p>
<h3>Benefits:</h3>
<p>Join a company that values your total wellbeing. Carfax offers competitive compensation, comprehensive healthcare coverage, and the chance to make a meaningful impact in an industry‑leading organization. Our benefit offerings can be found at: CARFAX Careers.</p></p>
#J-18808-Ljbffr