Insight Global
Client: Tier 1 Banking Client
Type: 12 month contract + extension
Position: Digital product Manager X2
Location: 2 days a week on site
Rate: 75- 80/hr incorporated – max rate – no flexibility
Required Skills & Experience
- 4+ years of experience in product management/ ownership
- Experience with Chatbot/AI technologies OR Transaction migration (moving branch data to digital platforms
- Digital product management/ownership experience
- Strong analytical skills with the ability to understand and present data.
- Delivery of digital products
- Experience with User Acceptance Testing (UAT)
- Agile delivery experience
- Excellent communication skills and the ability to work effectively with cross-functional teams.
- Design, risk, technology, product, AML/compliance
- A positive working attitude and the ability to deliver results with accountability and ownership.
Job Description
The ideal candidate will have, AI/Chatbot technologies and/ or transaction migration , a passion for innovation, and a proven ability to deliver results in a fast-paced, agile environment.
Key Responsibilities:
Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the ‘why’, ‘when’ and ‘what’ of the product, persona development, proof of concepts, backlog management and product activation through to product retirement.
• Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.
• Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.
• Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.
• Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.
• Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.
• Establishes the go-to-market, pricing and positioning strategies.
• Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.
• Identifies and analyzes market trends to update and improve product usability
• Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.
• Focus is primarily on business/group; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.
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