Digital Workforce Transformation - UKG Pro Workforce Implementation Senior Consultant

Job Description

<p><h3>Overview</h3><p>Digital Workforce Transformation - UKG Pro Workforce Implementation Senior Consultant</p><p>We are looking for Sr Consultants to join our rapidly growing Digital Workforce Transformation practice, with focus on UKG Pro Workforce Management (formerly Workforce Dimensions).</p><h3>Qualifications</h3><ul><li>A related bachelor's degree</li><li>Approximately 3+ years Consulting experience</li><li>2 - 5 years UKG Pro WFM project implementation experience in healthcare, manufacturing, or equally complex sectors</li><li>UKG Timekeeping, Advanced Scheduling, or Integration Certification are ideal</li><li>Experience working with clients on solution gap opportunity analysis/recommendations</li><li>Experience supporting or leading business process design, enhancements</li><li>Hands-on experience configuring complex client requirements in the solution</li><li>Experience participating and/or leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and drive deployment</li><li>An understanding of the end-to-end implementation life cycle</li><li>Project management experience is beneficial</li><li>Ability to work through a problem with limited information. Demonstrates an approach to take a problem or situation to the next steps</li><li>Flexibility and ability to travel - on short notice if needed to meet client needs; travel is estimated at 30%</li></ul><h3>Responsibilities</h3><ul><li>Demonstrate a thorough understanding of complex HR technology and UKG Pro WFM implementation concepts. Lead client engagement teams and work with a wide variety of clients to deliver professional services. Develop and successfully manage to project budget.</li><li>Deliver quality services. Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables within expected timeframes. Monitor progress, manage risk, and inform key stakeholders about progress and expected outcomes.</li><li>Develop and maintain productive relationships with client management. Focus on deliverables and client business priorities. Manage expectations of service. Understand the client\'s industry and recognize key performance drivers and business trends.</li><li>Develop people. Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.</li><li>Demonstrate high levels of UKG Pro WFM technical and professional knowledge and rapidly assimilate new knowledge. Stay up to date with current developments and trends in advisory services capabilities and industry knowledge.</li><li>Generate new business opportunities. Understand EY and its service lines; actively assess/present ways to serve clients. Develop long-term client relationships and networks; collaborate with EY teams across practices to serve client needs.</li></ul><h3>What We Look For</h3><ul><li>Strong work ethic</li><li>Excellent oral and written communication skills, including proficiency in Excel, PowerPoint, etc</li><li>Problem solving skills with demonstrated curiosity to understand how and why a problem or issue exists</li><li>Comfort operating with ambiguity and finding creative approaches to solutions</li><li>Business analytical skills – observe, anticipate client and management needs or expectations</li><li>Team player who can both lead and follow as appropriate</li><li>Ability to work with varying stakeholders and adapt communication</li><li>High level of motivation and a self-starting attitude</li></ul><h3>What We Offer</h3><p>At EY, our Total Rewards package supports our commitment to creating a leading people culture built on high-performance teamwork where everyone can achieve their potential and contribute to building a better working world for our people, clients, and communities. The package includes medical, prescription drug and dental coverage, a defined contribution pension plan, generous vacation policy and paid days, statutory holidays and paid personal days (based on province of residence), and a range of programs and benefits for well-being. It also includes:</p><ul><li>Support and coaching from engaging colleagues</li><li>Learning opportunities to develop new skills and progress your career</li><li>Freedom and flexibility to handle your role in a way that suits you</li></ul><p>Diversity and Inclusion are at the heart of EY. We are committed to fostering an environment where differences are valued and everyone has a sense of belonging. We strive toward reconciliation and inclusivity across our teams.</p></p>
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