GS1 Canada
Director, Global Standards
Department: Corporate Services
Employment Type: Full Time
Location: Toronto, ON
Description
The Director, Global Standards role is pivotal in enhancing the GS1 Canada subscriber journey, responsible for bridging industry requirements with standards-based solutions, by leveraging technical expertise in the GS1 system.
As a GS1 Standards Director, you will play a vital role in supporting leading industries in food, retail grocery, foodservice, cannabis, and healthcare, to solve their business and supply chain challenges through the implementation of GS1 Standards. This role will be responsible for providing deep standards expertise to both internal teams and external stakeholders. You will also be responsible for developing content for and delivering education and training to our subscribers and industry groups. Additionally, you will provide your standards expertise to internal, cross-functional groups, external stakeholders, as well as support the strategic priorities and programs of the organization. You will represent the Canadian subscriber voice in the global standards development process (GSMP) and through X12 (for EDI), and contribute to the development or maintenance of existing standards.
This role is essential in delivering technical expertise and support to understand how the standards align with customer requirements. It requires working closely with internal business teams and industry-leading companies to understand their challenges and opportunities and create standards-based solutions. This role also provides the opportunity for people management.
Key Responsibilities
GS1 Standards Expertise:
- Develop and maintain deep expertise in the GS1 system of standards, specific to GS1 Identification, Capture, and Share standards. This includes staying up-to-date with the latest developments and understanding all the technical aspects of the standards, and sharing expertise with internal teams and potential partners.
- Champion the understanding and importance of GS1 standards across the GS1 Canada ecosystem, furthering the understanding internally and externally of the critical role standards play as the foundation of any solution GS1 Canada develops.
- Ensure effective execution of the GS1 GTIN Ombudsman role.
Collaboration and Advocating:
- Collaborate with internal and external stakeholders to integrate and advocate for GS1 standards.
- Represent the voice of GS1 Canada subscribers in the Global Standards Management Process. This involves participating in global discussions, advocating for the needs of subscribers and industry, and contributing to the development of new standards.
Industry Engagement and Support:
- Support industry collaboration to drive adoption and use of GS1 Standards with industry partners, including suppliers, retailers, foodservice distributors and operators, hospitals, and technology providers.
- Provide expertise and development of necessary tools and technical documentation in support of industry implementation.
Advisory Services and Training:
- Provide advisory services to subscribers and other stakeholders on the application of GS1 standards to solve business problems. This involves understanding the specific needs of each stakeholder requiring a specific level of standards expertise.
- Support the design and delivery of education and training programs. This includes support of the creation of training materials and delivery of training with the Education team.
Team Leadership: Manage direct reports, providing direction on deliverables and priorities and providing the necessary coaching, development planning, and performance management.
Skills, Knowledge & Expertise
- Education: Relevant undergraduate university or college degree (i.e. Business Admin, Arts, Computer Science), post-graduate certification in retail, healthcare, and/or foodservice supply chain management is considered an asset.
- Business Experience: A minimum of seven (7) years of related experience within supply chain and/or related sectors, including Not-for-Profit organizations (NPOs), with stakeholder relationship management, as well as proven experience in business process transformation and change management.
- Communication: Excellent verbal and written communication skills, capable of translating technical concepts for non-technical stakeholders and extrapolating from industry requirements necessary standards/technical solutions advised by deep knowledge of the GS1 System of standards. Proficiency in both verbal and written French is considered an asset.
- Deep Technical Proficiency: A holistic and integrated understanding of the GS1 system of Standards and its applications. This includes knowledge and experience of the full suite of Identification, Capture, and Share standards and how they function together.
- Intellectual Curiosity and Comfort with Ambiguity: A desire to learn more and find answers to the unknown, with a genuine interest in understanding the inner workings of various subjects. This is paired with the ability to operate effectively when the situation is unclear, complex, or lacking complete information.
- Industry Knowledge: Broad understanding of the industries we serve, including the unique needs and challenges. This helps in developing solutions that are tailored to the industry’s requirements.
- Problem-Solving Skills: Proven ability to analyze complex problems and develop effective solutions. This involves a combination of analytical thinking, creativity, and technical expertise.
- Collaboration and Diplomacy: Bringing the voice and the needs of the Canadian subscriber to the X12 (EDI) and Global Standards Management Process requires listening to understand our subscriber needs, but also those of the rest of the federation and adapting the necessary standards to support.
- Subscriber Focus: Proven ability to elicit, clarify, and understand the customer’s requirements, develop solutions that meet these needs, and ensure that the customer is satisfied with the outcome.
- Travel: Willingness to travel as needed.
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