company name
Director of Operations
HVAC Manufacturing
Window industry
The ideal candidate is a highly analytical leader who will join our senior management team. You will be responsible for leading the company’s day-to-day business operations (managing the company budget, ensuring operational compliance is followed, and addressing administrative issues).
Responsibilities
Strategic Leadership
Operational Vision Planning:
- Develop and implement a strategic plan for scaling production to align with current and future business needs.
- Establish operational goals and KPIs that support the organization’s growth trajectory and ensure alignment with broader company objectives.
- Process Optimization:
- Design, implement, and continuously refine systems, workflows, and processes to improve efficiency, reduce costs, and ensure product quality.
- Introduce best practices and industry standards to establish a strong operational foundation.
- Perform analysis of data to help guide decision-making in areas of, productivity, reliability, health and safety, etc.
Production Oversight
- Capacity Planning:
- Forecast production requirements based on sales projections, market trends, and historical data.
- Ensure production capacity is optimized to meet demand without compromising quality or timelines.
- Resource Management:
- Oversee procurement, inventory, and supply chain activities to maintain a steady flow of materials while minimizing waste and cost.
- Manage plant inventory to maximize inventory turns while providing the required level of customer service.
Team Leadership & Development
- Team Building:
- Invest in training programs to upskill team members and improve overall operational expertise.
- Maintain good employee relationships. Provide leadership and motivation to enable employees to reach their full potential within a team environment.
- Support and drive change initiatives, i.e. Continuous Improvement Program, multi-skilling, employee involvement.
- Maintain a clear line of communication with all employees and respond to questions and concerns in a timely manner. Foster an environment of openness and honesty among employees throughout the entire operation.
- Cross-Functional Collaboration
- Stakeholder Alignment:
- Collaborate closely with sales, marketing, and customer success teams to ensure operational readiness for new projects or campaigns.
- Act as the operational bridge between departments, ensuring seamless communication and execution.
- Growth & Scalability
- Infrastructure Expansion:
- Lead efforts to scale production facilities, equipment, and staffing to meet growing demand.
- Evaluate and implement new technologies and systems to improve scalability and operational efficiency.
- Sustainability Initiatives:
- Support the company’s sustainability goals by implementing eco-friendly practices and waste reduction strategies.
Forecasting & Reporting
- Demand Planning:
- Develop robust forecasting models to predict production needs accurately.
- Monitor and report on operational performance, identifying trends and areas for improvement.
- Reporting to Leadership:
- Provide regular updates to owners or board members on operational progress, challenges, and opportunities.
Qualifications
- 5 – 10 years of experience in operations or production management in an industrial environment, preferably in a growth-oriented environment.
- Proven experience scaling operations and implementing efficient systems.
- Strong problem-solving skills.
- Champion of continuous improvement initiatives.
- Strong Health and Safety mindset.
- A university degree, or equivalent education / experience.
- Knowledge of Quality Management Systems.
- Strong computer skills.
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