FrontofHouse Supervisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>About Us:</strong></p><p>Abbey’s Bakehouse is a warm and welcoming café and bakery known for handcrafted drinks, fresh-baked treats, and outstanding customer service. We&#39;re expanding at Square One Mall and are looking for a dedicated <strong>Shift Supervisor</strong> to help lead our front-of-house team.</p><p><strong>Role Overview:</strong></p><p>As Shift Supervisor, you’ll play a key role in supporting daily operations, leading by example, and ensuring a positive customer and team experience during your shifts. You’ll be responsible for maintaining high service standards while assisting with team training, scheduling, and day-to-day problem-solving.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and motivate staff during shifts to deliver excellent service</li><li>Support onboarding and training of new team members</li><li>Open and/or close the store following proper procedures</li><li>Monitor product quality, cleanliness, and store presentation</li><li>Assist with inventory, supply management, and cash handling</li><li>Address customer concerns and resolve minor issues promptly</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>1+ year of experience in a café, bakery, or food service environment</li><li>Leadership or supervisory experience preferred</li><li>Strong communication and organizational skills</li><li>Positive, proactive attitude with a team-first mindset</li><li>Available for flexible shifts including weekends and holidays</li></ul><p><strong>Why Work With Us:</strong></p><ul><li>Competitive pay and employee discounts</li><li>Opportunity for growth and leadership development</li><li>Be part of a supportive, people-first team in a high-traffic location</li></ul><p><strong>Join Abbey’s Bakehouse at Square One and help shape the guest experience with every shift. Apply now and grow with us!</strong></p><p>Job Types: Full-time, Permanent</p><p>Pay: $18.50-$21.00 per hour</p><p>Expected hours: 44 per week</p><p>Additional pay:</p><ul><li>Overtime pay</li><li>Tips</li></ul><p>Flexible language requirement:</p><ul><li>French not required</li></ul><p>Schedule:</p><ul><li>Evening shift</li><li>Monday to Friday</li><li>Morning shift</li><li>Weekends as needed</li></ul><p>Work Location: In person</p><p>Abbey&#39;s Bakehouse offers award-winning butter tarts and decadent baked goods.<br />*We recognize the significance of technology in enhancing our recruitment process, and we responsibly utilize artificial intelligence (AI). Our approach emphasizes ethical AI practices to improve efficiency and accuracy while maintaining a human-centric focus. By integrating AI, we aim to streamline candidate evaluations and enhance the overall candidate experience, all while ensuring fairness and integrity in our hiring practices.*</p></p></p>