Job Description
A leading player in the entertainment and gaming industry is seeking a dynamic and experienced General Manager to oversee full-scope operations of a major gaming and hospitality venue. This high-impact leadership role supports regional executive leadership and oversees all departments, including Gaming, Food & Beverage, Security, Facilities, Human Resources, Marketing, and Guest Services. The General Manager is accountable for the successful day-to-day and strategic operations of the property. This includes ensuring financial performance, operational excellence, and a superior guest experience while maintaining compliance with regulatory requirements. You'll lead a passionate and diverse team, helping foster a high-performance, collaborative culture.
Description
- Lead and inspire departmental teams across all functions including gaming, food and beverage, facilities, and customer service.
- Provide oversight of department-level business plans and budgets, ensuring alignment with organizational goals and resource allocations.
- Analyze financial and operational performance data to inform strategic decisions and drive profitability.
- Review and enhance internal procedures to improve efficiency and guest satisfaction.
- Collaborate with senior leadership on long-term planning, policy implementation, and regional growth strategies.
- Champion employee engagement, performance development, succession planning, and training initiatives.
- Ensure adherence to all relevant policies, procedures, and licensing regulations.
- Represent the property in the community and with key stakeholders as needed.
- Travel within the region may be required on occasion.
Requirements
- Minimum 5 years of progressive management experience in hospitality, gaming, or related service industries.
- Proven leadership in multi-department operations, ideally including casino/gaming experience.
- Post-secondary education in Business Administration, Hospitality, or related discipline is preferred.
- Must be able to work on-site, including evenings, weekends, and holidays as needed.
- Physical ability to stand or walk for extended periods and perform light physical tasks (bending, lifting, reaching).
- Fast-paced environment requiring multitasking and adherence to tight deadlines.
- Strong financial and operational acumen, with experience in budgeting and performance analysis.
- Exceptional communication, decision-making, and interpersonal skills.
- Comfortable leading in a fast-paced, high-traffic environment.
- Strategic thinker with the ability to implement change and drive results.
Corporate Culture
- Competitive Compensation:
- Health & Dental Coverage: Comprehensive benefits to support your well-being
- Employee Retirement Savings Plan: Helping you plan for the future
- Uniforms Provided: Professional appearance, no cost to you
- Employee Assistance Program (EAP): Mental health and wellness resources
- Meal Discounts: Enjoy savings during your shift
- Performance Bonuses: Rewarding excellence and achievement
- Employee Recognition Programs: Celebrate success with Employee of the Month and Employee of the Year awards
Contact Janis Romeskie at 403.670.9101 x4 or submit your resume in confidence below.
Create Your Resume First
Give yourself the best chance of success. Create a professional, job-winning resume with AI before you apply.
It's fast, easy, and increases your chances of getting an interview!
Application Disclaimer
You are now leaving Jobsbrampton.ca and being redirected to a third-party website to complete your application. We are not responsible for the content or privacy practices of this external site.
Important: Beware of job scams. Never provide your bank account details, credit card information, or any form of payment to a potential employer.