Posted: 2 days ago
Job Description
<p>Hello,</p><p>Please find the Job Description below</p><ul><li>Provide efficient operational support and resolve inquiries, issues, and incidents promptly.</li><li>Monitor systems and application availability; escalate or resolve service delivery issues.</li><li>Execute change activities on time while minimizing business risk.</li><li>Maintain strong knowledge of tools, processes, and technology components.</li><li>Communicate incident updates to business partners and act as an information resource for the team.</li><li>Prioritize workload effectively and support team members during critical issues.</li><li>Ensure accurate and timely updates on service problems and follow through until resolution.</li><li>Identify opportunities to improve operational efficiency and contribute to knowledge sharing.</li></ul><p>Experience & Education</p><ul><li>Undergraduate Degree or Technical Certificate.</li><li>2–5 years of experience in application or systems support.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work independently on moderately complex tasks.</li><li>Experience collaborating with cross-functional teams and vendors.</li></ul>Create Your Resume First
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