Key Account Manager

Full Time
  • Full Time
  • Toronto

VDM Metals Group

VDM Metals and the Acerinox Group

VDM Metals is the market leader in the production of nickel based and specialty alloys. Alloys that are used for extreme conditions in high temperature and corrosive applications.

Where traditional alloys will not suffice because of corrosion or high temperatures then VDM Metals will have a solution.

VDM Metals has production facilities in Germany and the USA, stocking facilities in Germany, Korea, Australia and China. The sales presence of VDM is unmatched with global sales offices throughout the world in all key markets for nickel based alloys.

VDM Metals is a proud member of the Acerionx Group.

Acerinox is one of the largest producer of specialty metals in the world. Other companies in our group include Acerinox Europe, North American Stainless, Columbus Stainless, Roldan, Inoxfil and Haynes Intl.

VDM Metals Canada Ltd. is a Sales office in Vaughan, Ontario.

The Opportunity:

Reporting to the Vice President of Sales, the Key Account Manager (KAM) is responsible for the day-to-day sales activities of VDM Metals Canada Ltd.

This KAM is responsible for maintaining and growing existing business along with looking for new customer in exciting emerging applications.



The role is a hybrid between VDM Metals Canada office, home office and customer visits. It is a true sales role where the successful candidate will manage their market and be responsible for all requirements of the sales process.



Main responsibilities and major duties:


Inside Sales (60%)


Work with production in Germany for quotations.

Quote the customer and follow up with the customer

Work with production in the USA for quotations. Quote the customer and follow up with the customer



Look for new opportunities where nickel based alloys are required

Promote VDM Metals alloys with Engineering firms and end users where they have requirements for high temperature and corrosive applications.


Work within our Customer Resource Management tool (CRM) to ensure accurate customer data management

Administration (20%)

Export Control is very important to VDM Metals, ensure all customers are compliant and that VDM Metals is compliant


Sales reporting and budgeting

Data and Customer management on our CRM


Outside Sales (20%)


Manage the sales activities from an outside sales perspective

Visit customers as required for promotion of VDM


Look for new opportunities where nickel based alloys are required

Input call notes into the CRM


Attend trade shows and industry events to promote our products

Network with customers



Qualifications:

Minimum of 5 or more years of sales experience.

Preferably in metal sales and ideally in specialty alloys

Understanding of metals and specifically metallurgy


Understanding of metal manufacturing and fabrication

University degree or college diploma


Skills and abilities in the areas of:


Strong understanding of the sales process

Customer service, face to face communication, written and over the phone


Strong analytical and data skills, including data segmentation techniques

Strong attention to detail while producing and working at a fast pace.


Ability to recognize priorities and multi-task

Strong interpersonal skills with the ability to build relationships; demonstrable success working effectively on cross-functional teams


Hands on experience with a Customer Resource Management Tool (CRM)

Strong computer skills


Ability to work professionally and productively with little supervision

Demonstrate record of problem-solving and priority-setting in a fast paced, complex and evolving environment


Ability to exercise full discretion in dealing with confidential matters

Additional attributes:

Bilingual – written and spoken would be an asset (German/French)



Self-motivated

Adaptable, responsible, and creative


Working Conditions:


Travel within Canada as required.

T ravel to Germany and USA may be required (once a year)


Compensation: Competitive salary, generous performance bonus and matched pension (RRSP) contributions.


After the probation period in addition to your compensation, you will benefit from:


15 vacation days per calendar year, pro-rated.

Comprehensive health, vision, and dental benefits package after probationary period


Employer-matched contribution to your self-directed RRSP account.

Ready to join our team? Please email your cover letter and resume to:


Loretta Sharma:

You will be contacted if you are selected for an interview.

For more information about VDM Metals please visit


We welcome applications from individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace.

We are committed to full compliance with the
Human Rights Code, the Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation. We invite applicants to request accommodation, as required, throughout the application and hiring process.

Source

To apply, please visit the following URL: