Manager, Business Continuity

Full Time
  • Full Time
  • Toronto

Holt Renfrew

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.


The position is based out of the Holt Renfrew Store Support Centre and reports directly to the SVP, Retail.

The Business Continuity Manager plays a crucial role in ensuring an organization’s operational resilience during disruptions.

Here are the key responsibilities associated with this role :


Oversee the design, development, maintenance, and implementation of business continuity plans across all business units and functional areas nationally

Conduct risk assessments to identify vulnerabilities within the organization, evaluate potential threats, and develop strategies to mitigate their impacts


Collaborate with relevant teams to create comprehensive disaster recovery plans

Work closely with cross-functional teams, including IT, security, legal, and communications, to respond effectively during emergencies. This includes managing communication protocols, resource allocation, and decision-making processes.



Facilitate regular business continuity exercises to evaluate the effectiveness of existing plans.

Collaborate with key stakeholders to ensure business continuity strategies are aligned with overall risk management objectives


Develop and maintain standards and procedures for disaster recovery and business continuity documentation

Manage quarterly reviews of changes in corporate resources with respective management teams to ensure the effectiveness of recovery procedures and backup capabilities


Ensure recovery procedures are effective for the restoration of key corporate resources and the resumption of critical business processes

Protects the confidentiality, integrity, and availability of the business recovery and disaster recovery plans


The Ideal Candidate will offer :

Post-secondary degree in a related field or equivalent work experience


Over 10 years of experience leading complex operations in high-volume and / or multi-unit business environments, ideally within the luxury fashion sector

Demonstrated ability to create and successfully execute short and long-term business strategies


Strong ability to build and maintain long-lasting relationships and partnerships within the business, community, and with customers.

Proven ability to coach, motivate, inspire, and develop high-performing teams


Demonstrated leadership and influencing skills, with a proven track record of achieving results

Excellent interpersonal skills; a team player who can act as both a leader and an individual contributor as required


Confident and effective communicator with strong verbal and written communication skills

Adaptable and comfortable navigating ambiguity and change


Passionate about fashion and luxury retailing


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