Job Description
Job Description
Job Description
Salary: $30.00 per hour
Schedule:Fridays & Saturdays 8-Hour Shifts
About Pollock Clinics
Pollock Clinics is a Canadian leader in mens sexual health and minor surgical procedures, including vasectomy and circumcision. With over 30 years of trusted clinical experience, we deliver evidence-based treatments, operational excellence, and a five-star patient experience. As we expand into Victoria, we are building a team of professionals committed to compassionate, confidential, and high-quality care.
Position Overview
The successful candidate will be responsible for welcoming and preparing patients, managing appointments and follow-ups, and assisting physicians during procedures. This role is ideal for someone who thrives in a fast-paced, patient-focused environment and values teamwork, precision, and discretion.
Key Responsibilities
- Greet and check in patients, verifying demographics and ensuring all records are up to date in the EMR (InputHealth).
- Schedule and confirm appointments, including follow-ups and procedural coordination.
- Maintain smooth patient flow, ensuring minimal wait times and a seamless experience.
- Complete administrative tasks such as documentation, data entry, and handling forms.
- Prepare patients for minor surgical procedures, ensuring comfort and informed consent.
- Assist physicians during procedures.
- Provide pre- and post-operative education to patients.
- Sterilize instruments and ensure surgical rooms are clean, stocked, and ready for use.
Team & Workflow Coordination
- Collaborate with physicians and other clinical team members to ensure efficient workflows.
- Communicate clearly on patient status, care coordination, and surgical support.
- Contribute to process improvements and the overall success of the Victoria clinic launch.
Qualifications
- Surgical or clinical assisting experience is a strong asset.
- Strong communication, time management, and multitasking skills.
- Committed to maintaining patient confidentiality and delivering high-quality, compassionate care.
Compensation & Benefits
- $30 per hour (permanent part-time)
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