Medical Office Assistant

Job Description

Medical Office Assistant

Sutherland Medical Clinic has been serving the Sutherland community of Saskatoon since the 1960s being a multidisciplinary healthcare facility committed to providing high-quality, patient- and family-centered care. We take pride in offering a welcoming, inclusive, and trauma-informed environment that supports physical, emotional, spiritual, and social well-being. Our team works collaboratively to deliver compassionate, culturally sensitive, and evidence-based care.

We are seeking a dedicated and organized Temporary Full-Time Medical Office Assistant (MOA) to support our clinical team. This role is ideal for someone who is passionate about supporting the efficient and professional operation of the clinic. This position is responsible for providing administrative and clinical support to physicians and staff, ensuring a smooth workflow and a positive patient experience. The MOA will handle a variety of tasks, including patient registration, scheduling, updating medical records, managing correspondence, assisting with examinations and procedures, and maintaining a clean, organized, and well-stocked clinic environment.

This position is part of a newly developed Innovation Fund between the Saskatchewan Government and medical clinics across Saskatchewan with the aim of improving patient access and quality care through team-based support, that will deliver better access to primary care in the province of Saskatchewan. This position is temporary until March 31, 2027, with the possibility of an extension.

Responsibilities:

• Answering telephones promptly and courteously, directing calls as appropriate.
• Scheduling and confirming patient appointments.
• Registering new patients and ensuring all required forms are completed.
• Updating and maintaining accurate patient demographics, medical history, and health concerns.
• Inputting documents and data accurately and efficiently into the electronic medical record system (Accuro EMR); scheduling, charting, patient history, physical examination notes, and other relevant data.
• Managing incoming and outgoing correspondence, faxes, and referrals.
• Assisting with billing, filing, scanning, and other clerical duties as required.
• Preparing patients for examinations and assisting physicians with procedures as needed.
• Performing ECGs and other diagnostic tests as requested by the physician.
• Maintaining stock of medical and office supplies, ensuring exam rooms are equipped and ready for use.
• Carrying out general housekeeping and office cleaning duties as assigned.
• Following sanitizing protocols and infection prevention/control procedures throughout the clinic.
• Supporting the clinic team to ensure a safe, welcoming, and organized environment for patients and staff.
• Ensuring accuracy, confidentiality, and compliance with privacy regulations when handling patient records and information.

Qualifications:

• Completion of a recognized Medical Office Assistant program or equivalent training.
• Proficient in electronic medical record systems (preferably Accuro) and standard office software.
• Excellent communication, organization, and time management skills.
• Demonstrated professionalism, confidentiality, and attention to detail.
• Ability to multitask and manage a high volume of administrative work efficiently.
• Familiarity with primary care practices and basic medical terminology.
• Strong interpersonal skills with a focus on providing exceptional patient service.
• Ability to work independently and collaboratively in a fast-paced, team-oriented clinic.
• CPR certification (Basic Life Support BLS) is considered an asset.

Sutherland Medical Clinic is an inclusive and culturally responsive clinic which provides meaningful and community-based healthcare. If you're interested in being a part of a supportive, collaborative, professional team and enjoy free parking, then please apply.

We appreciate your interest, but please note that we will only be contacting successful applicants who are legally eligible and authorized to work in Canada.