Forrest Solutions
Job Title: Mobile Associate
Location: Supporting Two Sites (Local Travel Required)
Compensation: $23 – $26 per hour (based on experience)
Overview:
We are seeking a flexible, adaptable, and dependable Mobile Associate to support the daily operations across two office locations. The ideal candidate will have a positive, bubbly attitude, thrive in a dynamic, service-oriented environment, and be comfortable working both independently and within a team. This hybrid role combines office coordination, receptionist support, and light facilities duties to ensure a smooth, welcoming experience for all employees and visitors.
Key Responsibilities:
Reception & Front Desk Duties:
- Greet visitors with warmth and professionalism, ensuring a welcoming environment.
- Manage visitor check-ins and security protocols.
- Answer and direct incoming phone calls in a courteous and efficient manner.
- Handle inquiries from clients, vendors, and internal staff.
- Maintain a clean, organized, and professional reception area.
- Receive and distribute mail and packages.
Office & Facilities Support:
- Provide on-site support at two locations; travel between sites as needed.
- Manage and maintain pantries, beverage stations, mailrooms, and print areas.
- Oversee meeting room setups, including scheduling, booking, and concierge-level service.
- Ensure conference rooms and shared spaces are clean, stocked, and set up for meetings.
- Assist with scheduling and setting up conference rooms, including AV needs and catering coordination.
- Support light cleaning and tidying of rooms as needed.
- Respond promptly to internal service requests with a customer-first attitude.
Administrative & Client Services Support:
- Perform administrative tasks such as data entry, document prep, and reporting.
- Prioritize and pivot between tasks to meet dynamic office needs.
- Maintain clear communication with team members and site leadership.
- Foster a positive client services culture, acting as a trusted point of contact.
Requirements:
- 1-2+ years of office experience in a professional environment.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and remain calm in fast-paced settings.
- Strong organizational skills and high attention to detail.
- Reliable, independent, and team-focused with a service mindset.
- Friendly, upbeat personality and professional appearance.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Ability to lift light supplies and perform minor physical tasks.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
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