Order Desk Coordinator

Job Description

Our client is a global leader in industrial heating equipment, and they are immediately seeking a temporary Order Desk Coordinator to help them through their busy season  <br><br>
Responsibilities:<ul><li>Manage ERP systems and order data for all incoming customer orders.</li><li>Prepare, issue, and track client invoices.</li><li>Respond to and resolve client billing inquiries efficiently.</li><li>Ensure accuracy of data entry and correct billing discrepancies.</li><li>Maintain and update sales orders through the order lifecycle.</li><li>Clearly and efficiently communicate with customers through phone and email.</li><li>Help solve issues in a timely and professional manner.</li><li>Actively work to meet customers' needs and create a positive experience.</li></ul>
<br>Requirements:<ul><li>Previous experience in Industrial Customer Service is preferred. </li><li>Post-secondary degree or diploma in a related discipline is an asset. </li><li>Working knowledge of ERP systems. </li><li>Proven ability to calmly perform in high-volume, fast paced environment. </li><li>Highly skilled with MS Office including Excel, Word and Outlook.</li><li>Outstanding customer service and relationship building skills. </li><li>Detail oriented with strong organization skills.</li></ul>
<br>If you've worked at an Order Desk before and you enjoy a fast-paced environment, don't hesitate – this position is hiring right away <br><br>Please visit our website at to view all our job postings.<br><br>About Equation Staffing Solutions:<br><p>Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.</p>