Project Manager- Bilingual (Laserfiche) English and French

Job Description

<p><b>Job Description – Senior Bilingual Project Manager (French / English)</b></p><p><br></p><ul><li><b>Please don't apply if you're not a match.</b></li></ul><p><br></p><p>We are seeking a <b>Senior Bilingual Project Manager (French/English)</b> to lead complex, client-facing enterprise initiatives, with a strong focus on <b>content services, document management, and workflow automation platforms</b> (e.g., <b>Laserfiche or similar ECM solutions</b>). <b>Enterprise Content Management</b> (business / IT). This role acts as the <b>single point of accountability</b> from project initiation through closure and transition to steady state. You will manage large-scale implementations, coordinate cross-functional teams, engage executive stakeholders, and ensure projects are delivered <b>on time, on budget, and to quality standards</b>.</p><p>You will operate within a structured <b>PMO framework</b>, applying best-in-class methodologies, tools, templates, and governance.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Project Leadership & Delivery</b></p><ul><li>Lead <b>enterprise-level client engagements</b> from initiation through completion</li><li>Manage <b>content management / ECM / workflow automation implementations</b>, including:</li><li>Laserfiche</li><li>OpenText, SharePoint, M-Files, OnBase, DocuWare, Alfresco, or similar platforms</li><li>Develop and maintain comprehensive <b>project plans</b>, including scope, milestones, timelines, dependencies, and resource allocation</li><li>Track project progress, risks, issues, and dependencies; proactively implement mitigation strategies</li><li>Enforce <b>change control processes</b> aligned with PMO methodology</li></ul><p><b>Stakeholder & Client Management</b></p><ul><li>Act as the <b>single point of contact</b> for project communication, escalation, and decision-making</li><li>Engage with <b>client stakeholders, vendors, internal teams, and executive leadership</b></li><li>Prepare and deliver <b>status reports, dashboards, and executive presentations</b></li><li>Facilitate bilingual (French/English) communication across diverse teams and clients</li></ul><p><b>Financial & Contract Management</b></p><ul><li>Manage and control <b>project budgets</b>, including:</li><li>Professional services</li><li>Technical services</li><li>Subcontractors</li><li>Parts, materials, and ancillary costs</li><li>Maintain project records within <b>Project ERP / PMO systems</b>, including:</li><li>Contracts</li><li>Statements of Work (SOWs)</li><li>Change Orders</li><li>Billing and revenue tracking</li><li>Monitor revenue balances for <b>retainers and blocks of time</b></li></ul><p><b>Team Leadership & PMO Contribution</b></p><ul><li>Lead cross-functional teams including:</li><li>Project Coordinators</li><li>Consultants</li><li>Business Analysts</li><li>Trainers</li><li>Solutions Integrators</li><li>Mentor junior PMs and contribute to <b>team development, audits, and lessons learned</b></li><li>Support presales activities by demonstrating delivery capability and project expertise</li><li>Contribute to continuous improvement of <b>PMO standards, templates, and best practices</b></li></ul><p><br></p><p><b>Qualifications & Experience</b></p><p><b>Required</b></p><ul><li>5+ years of experience in <b>Project Management</b>, including large-scale or enterprise initiatives</li><li><b>Bilingual (French & English)</b> — verbal and written</li><li>Strong knowledge of <b>PMI-based project management practices</b></li><li>Experience managing <b>client-facing, consultative projects</b></li><li>Proficiency with <b>MS Office</b> (Word, Excel, PowerPoint)</li><li>Experience using <b>PM tools</b> such as MS Project, SharePoint, Teams, Visio, Jira, Asana, or equivalent</li><li>Strong organizational, communication, and stakeholder management skills</li></ul><p><b>Preferred / Assets</b></p><ul><li>Experience with <b>Laserfiche</b></li><li> <b>OR</b> comparable <b>Enterprise Content Management (ECM)</b> / workflow platforms:</li><li>OpenText, SharePoint, OnBase, M-Files, DocuWare, Alfresco, Nintex, Power Automate, etc.</li><li>PMP, PRINCE2, or equivalent certification</li><li>Additional certifications considered an asset:</li><li>ITIL</li><li>Agile / Scrum</li><li>DevOps</li><li>PgMP</li><li>Experience working in a <b>matrixed professional services environment</b></li><li>Comfort presenting to <b>C-level and executive stakeholders</b></li></ul><p><br></p><p><b>Knowledge, Skills & Abilities</b></p><ul><li>Expert-level understanding of <b>project lifecycle management</b></li><li>Strong leadership and decision-making skills</li><li>Ability to manage <b>multiple competing priorities</b></li><li>High attention to detail with strong execution discipline</li><li>Proven ability to operate within structured <b>PMO governance</b></li><li>Excellent client-facing presence and communication skills</li><li>Comfortable managing ambiguity and complex stakeholder environments</li></ul><p></p>