Regional Billing Manager

Job Description

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Billing Manager | Finance | Toronto, ON | Hybrid

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We’re searching for a Toronto-based Billing Manager to join our Finance team, so that we can ensure accurate and timely billing across the region and support continued growth. The Billing Manager will lead our North America billing operations and manage an off-shore team responsible for invoicing, revenue accuracy, and billing process improvements — helping ensure our customers are billed correctly and efficiently.

Responsibilities

• Oversee the end-to-end billing function to ensure timely, accurate invoicing in line with internal controls and tax compliance
• Lead and support the regional Billing team based in Skopje, North Macedonia overseeing workload, development, and team KPIs
• Collaborate and build relationships with Sales, Renewals, Professional Services, and Collections teams to ensure CRM and billing data accuracy
• Review and maintain the debtor’s ledger and unbilled income records to support month-end close and revenue reporting
• Drive continuous improvement initiatives across billing processes and systems (e.g. Salesforce, NetSuite) to increase efficiency

What Kind of Things We’re Most Interested in You Having

• Previous experience managing a billing or accounts receivable function, ideally within a SaaS organization
• Strong interpersonal skills and proven success building relationships with a variety of stakeholders across multiple business units
• In-depth understanding of accounting from an Accounts Receivable perspective
• Ability to commute to our Toronto office as needed and travel to Macedonia 1-3 times per year
• A knack for working both autonomously and collaboratively in a fast-paced environment spread across multiple time zones

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.