GFT TECHNOLOGIES SE
Senior Bilingual Business Analyst – Group Insurance 1
GFT is shaping the future of digital business. We are recognized as transformation leaders with a passion for technology and innovation. We provide sustainable solutions through IT engineering and technology consulting. We are over 12,000 solution-oriented technology professionals across 20 countries. In Canada, we have offices in Toronto, Quebec & Montreal.
Our client, a major player in insurance, is seeking an experienced Subject Matter Expert (SME) in Property & Casualty (P&C) Claims Management with in-depth knowledge of claims operations and regulatory practices outside of Quebec. The ideal candidate will have a strong understanding of industry best practices and the ability to bridge business needs with technical solutions. While experience with Guidewire (GW) is a strong asset, it is not mandatory. A hybrid SME / Business Analyst (BA) profile is ideal.
Responsibilities
Serve as the subject matter expert for P&C claims operations across Canadian jurisdictions (excluding QC).
Provide strategic insights and operational expertise to improve claims processes, systems, and service delivery.
Collaborate with business and technical teams to translate business needs into clear, actionable requirements.
Participate in workshops, requirement gathering sessions, and user story development.
Analyze data and claims workflows to recommend enhancements aligned with industry standards.
Support testing, validation, and change management activities throughout project lifecycles.
Act as a liaison between stakeholders, business users, and IT teams to ensure alignment on deliverables.
Qualifications
5+ years of experience in P&C insurance, with a strong focus on claims management.
Expertise in claims processes outside of Quebec, including familiarity with provincial regulatory nuances.
Bilingual (English / French) strongly preferred.
Strong business analysis skills – ability to elicit, document, and communicate requirements clearly.
Experience with Guidewire ClaimsCenter is a strong asset but not required.
Proven ability to work cross-functionally in complex environments.
Excellent communication and stakeholder management skills.
Nice to Have
Experience in system implementation or modernization projects.
Knowledge of agile methodologies and tools (e.g., JIRA, Confluence).
Experience supporting UAT and QA activities.
Why Join Us?
At GFT, our core values are Caring, Committed, Collaborative, Courageous, and Creative. We seek motivated individuals who bring a positive attitude to our dynamic and competent team. This position offers the opportunity to engage deeply, collaborate with global experts, and enjoy flexible work conditions such as remote work, flexible schedules, and comprehensive benefits.
Diversity & Inclusion
We are committed to fostering a culture of diversity, equity, and inclusion, valuing skills and talent regardless of age, ethnicity, gender identity, or physical ability. We believe diversity enriches our company and helps us fulfill our social responsibilities.
About Us
Founded in 1987 in Germany, GFT has grown to over 10,000 experts across more than 15 markets, committed to sustainable growth and technological innovation. We maintain a family atmosphere within an inclusive work environment, dedicated to developing tech talents worldwide.
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