Tata Consultancy Services
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years.
Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India’s largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada.
The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS’ proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Role Description:
• Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features, factoring impact across LoBs using CRM and FSC Org structure.
• Build strong understanding of business domain functionality and technology options, to identify requirements trade-offs to meet business objectives and technology evolution
• Act as a Salesforce SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff, training, etc.
• Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization
• Provide expert counseling and support to the engineering team on construction and maintenance of robust, secure and efficient applications supporting the WMC business
• Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value
• Provide thought leadership and direction for the WMC CRM transformation onto the Salesforce platform
• Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates
• Actively contribute to any team discussions by sharing experiences or providing technical know-how to the team to best leverage the out of the box capabilities
• Support in DevOps development and process efficiencies
• Stay current on Salesforces’ development platform and implement Salesforce development best practices, following the internal standards and guidelines
Required Skill Set:
• Good years IT experience working in a senior development role on engineering teams with Good years of Salesforce Platform experience delivering large projects/programs: Salesforce configuration, customization and development using
• Good years proven experience operating in an Agile framework on large/enterprise programs from initiation to implementation
• Bachelor’s degree in a technical area of study (e.g., computer science, mathematics, or engineering) or other BSc/BA degree with a concentration in computer science or information systems or equivalent
• Hands-on experience with the Lightning platform including APEX coding, Lightning Web Components, API?s and Salesforce Data Model
• Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and/or Financial Services Cloud
• Strong technical background with web development technologies like Java, C#, HTML, XML, JSP and JavaScript
• Experience integrating Salesforce applications with 3rd party systems using MuleSoft, REST API and event-based integration patterns
• Salesforce Certifications: Salesforce Administrator, Salesforce Platform Developer I (PDI)
Desired Skill Set:
• Expertise in Cloud Computing, virtualization, and SaaS Platforms (beyond CRM)
• Expertise in data migration initiatives
• Experience implementing CRM solutions in the financial services sector.
• Experience with Salesforce DevOps best practices and tools including Jenkins, AutoRABIT and COPADO
• Wealth Management industry experience related to business processes and workflows
• Experience with DevOps pipeline and building Destructive.xml and managing rollback strategy in Salesforce
• Experience with Einstein and leveraging for Predictive Analytics, Next Best Action, etc.
• Experience working with KAFKA
• A keen eye for improving processes within the Software Development Lifecycle ? advocating for & driving change
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).
Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period.
We invite you to continue to apply for other opportunities that match your profile.
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