Service Advisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><p>Recognized as the <strong>2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation</strong> and one of Canada’s Best Employers for Recent Graduates for 2024, <strong>Destination Honda Burnaby</strong> is looking for a <strong>Service Advisor</strong> who is looking to take the next step within their career! This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company.<br /><strong><br /></strong></p><p><strong>It’s Different Here </strong><strong>- What we can provide for you:</strong><br /></p><ul><li>Very competitive compensation plan!</li><li>A chance to work in the highest volume Honda Service Centre in BC</li><li>Safe of the Art Facility located in a highly desirable and new urban heart of Metro Vancouver:</li><li><ul><ul><li>5-minute walk to either Brentwood or Gilmore Skytrain station!</li><li>Best local and community attractions such as Whole-Foods, Save-On, Brentwood Mall, Joeys, Cactus Club and Browns Social House.</li><li>Easy access to Highway 1 and Lougheed Highway</li></ul></ul></li><li>An environment that is friendly, respectful, collaborative and ultimately supports your success!</li><li>Employee recognition, celebration and company culture events.</li><li>Long term and accelerated career opportunities!</li><li><strong>$2,500.00 Signing Bonus upon completion of 6 months of employment.</strong></li></ul><p><strong>What you’ll be doing:</strong><br /></p><ul><li>Serve clients efficiently to ensure client expectations are met or exceeded.</li><li>Liaising with technicians to confirm status of repairs, inquire about recommendations on client’s vehicles.</li><li>Identify additional service work required for vehicles and effectively communicate to clients.</li><li>Review, explain, and monitor repair process to ensure clients are up-to-date from open to closing of service.</li><li>Handle any client concerns / misunderstandings with a polite, courteous, and high regard manner.</li></ul><p><strong>What we need from you:</strong></p><ul><li><strong>Can welcome our guests to the dealership as if it were your own home!</strong></li><li><strong>Minimum 2 years</strong> worth of experience in a Service Advisor role.</li><li>Automotive knowledge required to effectively communicate with customers.</li><li>Superior customer service abilities.</li><li>Excellent English verbal and written communication skills.</li><li>Driven to succeed, self-starter, with a strong work ethic.</li><li>Strong computer skills (including MS Office suite); experience with<strong> CDK and X-Time </strong>is an asset.</li><li>Valid BC Driver’s License with a clean driver’s abstract.</li></ul><p>If this sounds like you submit your resume to our human resources team today.</p></p></p></p>