Top Quality Recruitment (TQR)
Employment Type: Full-time
Available Positions: 1
Location: On-Site
Application Deadline: June 25, 2025
Summary
The Service Manager will be performing administrative duties such as communicating with vendors, OEMS, greeting customers or answering phone calls, and opening/closing work orders.
Key Activities
- Mentoring the service staff by promoting an environment where they can grow and excel.
- Managing a team of Service Technicians and Advisors.
- Developing a working knowledge of industry laws and regulations to ensure their service department complies.
- Maintaining customer relationships to ensure repeat customers by handling customer concerns in a timely manner.
- Regularly audits work being done and customer service being provided to ensure all standards are met and repair work is carried out effectively, correctly, and thoroughly.
- Oversees team members performing inspections, preparing reports, and doing repairs; if necessary, carries out these job duties personally to ensure highest quality of work.
- Ensuring all services are operating in line with the vision and values of City View.
- Effectively managing risk.
- Managing resources.
- Direct and oversee the service policies and objectives.
- Develop service standards and practices.
Preferred Skills
- Excellent customer service and communication abilities.
- Ability to analyze data and make informed decisions.
Educations & Experience
- Proven experience in a service management or supervisory role.
- Strong leadership and team management skills.
- Bachelor’s degree in Business Administration, Management, or a related field.
Are you looking for your next opportunity? We can help.
Finding a great opportunity that fosters growth, a great culture, and leadership opportunities can be difficult. Top Quality Recruitment (TQR) connects professionals with leadership opportunities across the Packaging, Food and Beverage, Medical Devices, and Biotechnology industries. With 50+ years of experience, we believe in one-to-one communication and finding the best candidate/employer match possible.
TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
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We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.
Job ID: 7844
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