Small Engine Field Mechanic

Job Description

Job Summary  <br><br>Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment. <br><br>Duties and Responsibilities <br><br>Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory. <br><br>Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives. <br><br>Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required. <br><br>This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed.  <br><br>Coordinate and plan own route to service accounts. <br><br>Responsible for inventory of equipment parts in assigned vehicle. <br><br>Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager. <br><br>Resolve work problems and recommend work measures to improve productivity. <br><br>Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition. <br><br>Ensure that standards for safe working conditions are always observed. <br><br>Prepare reports as required by Manager of Mechanical Services. <br><br>Additional Responsibilities <br><br>Perform all daily functions in alignment with company mission, vision, and values <br><br>Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners. <br><br>Adhere to all company policies, procedures, and labor laws. <br><br>Actively participate in and contribute during meetings, sessions, or company projects <br><br>Protect company assets from damage and misuse. <br><br>Perform other related duties as may be required from time to time. <br><br>Job Requirements and Expectations <br><br>Be available to address Customer or Subcontractor needs and concerns in a timely manner. <br><br>Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time). <br><br>Ability to deal with a high level of stress and promptly solve problems as they arise. <br><br>Ability to work flexible shifts on a rotational basis. <br><br>Skills <br><br>Small Engine Repair technical skills. <br><br>Preferred knowledge of the cleaning industry. <br><br>Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc. <br><br>Effective planning, organizing, and time management skills. <br><br>MS Office (Word, Excel, E-mail) proficiency. <br><br>Excellent verbal and written communication skills. <br><br>Education/Experience <br><br>Completion of technical trades certification, or 3-5 years technical experience on small equipment repairs necessary. <br><br>Computer knowledge. <br><br>Valid Drivers' License preferred based on inhouse technician versus external technician.