Sr. Account Director / Account Director

Full Time
  • Full Time
  • Toronto

1Milk2Sugars


Account Director / Senior Account Director Bea uty

Role Overview

Reporting to the President, the Account Director (AD) or Senior Account Director (SAD) will lead strategic oversight and day-to-day management of two cornerstone clients in the cosmetics and skincare verticals. With a strong focus on growth and client retention, the ideal candidate combines sharp strategic thinking, creative vision, and a commercial mindset. This role demands deep expertise in integrated communications, an innate understanding of the beauty industry, and strong leadership and mentorship skills.

Youll thrive here if you’re a collaborative, ambitious, and detail-obsessed leader who can inspire teams, cultivate trusted client relationships, and deliver bold, breakthrough work in a fast-paced, ever-evolving environment.


  • Strategic Direction : Serve as the senior lead across accounts, offering expert counsel and long-term planning that aligns with brand and business goals.
  • Integrated Planning : Develop and oversee 360 communications strategies across PR, digital, social, influencer, and experiential platforms.
  • Relationship Management : Act as a trusted partner to clientsproactive, solution-oriented, and always one step ahead of their needs.
  • Creative Oversight : Drive the development of disruptive, compelling narratives, pitches, press materials, and campaigns that push creative boundaries.
  • Project Management : Lead program execution from start to finish, ensuring timely delivery, budget alignment, and cross-functional collaboration.
  • Insights & Reporting : Provide thoughtful, data-driven reporting and recommendations that demonstrate campaign effectiveness and ROI.
  • Mentorship : Motivate and develop junior team members through feedback, coaching, and structured growth plans.
  • Performance Oversight : Manage direct reports, conduct regular reviews, and champion professional development.
  • Resource Planning : Collaborate with senior leadership to optimize staffing, workflows, and account profitability.
  • Talent Acquisition : Support recruitment, onboarding, and integration of new hires.

Business Development & Growth

  • Revenue Growth : Identify upsell opportunities within existing accounts and contribute to agency revenue goals.
  • New Business : Lead or support new business pitches, contributing strategic insights and presentation expertise.
  • Thought Leadership : Represent the agency at industry events, awards, and panels to elevate visibility and reputation.

Client Success & Innovation


  • Onboarding & Retention : Lead seamless onboarding of new clients and implement proactive retention strategies.
  • Innovation : Constantly explore and introduce new ideas, tools, and trends to add value to client programs.
  • Trend Expertise : Stay on the pulse of beauty, consumer behavior, influencer culture, and media landscapes in Canada.


Qualifications

  • Experience : 57+ years in a PR / communications agency, with direct experience in the beauty, skincare, or CPG sectors. Tier 1 / Tier 2 brand experience is an asset.
  • Leadership : Proven track record in leading high-performing teams, with a motivational leadership style.
  • Strategic Thinking : Adept at translating business goals into actionable, results-driven communications strategies.
  • Beauty Industry Expertise : Deep and current connections with Canadian beauty editors, journalists, and influencers are essential.
  • Canadian Market Expertise : Knowledge of key cities, shopper demographics and understanding of the beauty retail landscape.
  • Communication : Exceptional writing, presentation, and interpersonal skills, with a high degree of emotional intelligence.
  • Analytical Acumen : Strong understanding of measurement, reporting, and ROI in communications and marketing.
  • Detail-Oriented : Ability to manage complex information with accuracy, clarity, and speed.
  • Education : Bachelors degree in Communications, Public Relations, Marketing, or a related field

Additional Requirements


  • Willingness to travel domestically and internationally as needed.
  • Availability to support client events and launches outside standard business hours.
  • Ability to lift and transport up to 25 lbs as part of event support.
  • Participation in occasional research and administrative tasks as required.

Perks & Benefits Sip Into Success

  • Supportive Leadership : We foster a culture built on respect, collaboration, and creativity.
  • Health & Wellness : Full benefits (medical, dental, vision) for full-time employees after 3 months.
  • Flexible Workweek : Enjoy a 4-day workweek with hybrid flexibility.
  • Holiday Break : Paid company-wide closure during the December holiday season.
  • Wellness Tools : Complimentary Calm app subscription and access to Perkopolis.
  • Profit Sharing : Eligible employees can receive an annual bonus through our profit-sharing program, following a defined eligibility period
  • Work from Anywhere : After one year, enjoy the freedom to work from anywhere.
  • Celebration Perks : Gift cards for milestones and an additional vacation week on your 5th anniversary.


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Source

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