Strategic Advisor Toronto, Canada

Job Description

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world.

Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America.

Quartz ranked us the #1 best company for remote workers.

Responsibilities

We are looking for an exceptional Strategic Advisor to join our growing team. In this role, you will be responsible for:

• Participating as a strategic advisor in services engagements
• Helping define and shape Workato Advisory Services by creating reusable content in advance of and during advisory services engagements
• Participating in defining and advancing Workato frameworks, such as Workato’s GEARS and Workato’s Embedded Product Guide
• Being a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries through professional services engagements
• Leading customer constituencies in critical functions such as: best practices, enterprise architecture target state or rationalization, Workato suitability guidance for use cases, advanced prototyping, recipe implementation, and Workato Accelerators
• Developing and contributing subject matter expertise and advisory deliverables to internal best practices and Solution repository
• Aligning with key customer stakeholders to create advisory roadmaps to advance automation objectives
• Applying Workato’s GEARS or Embedded Product Guide methodologies to customer environments
• Coaching key customer stakeholders on security and governance best practices related to the platform
• Advising on recipe lifecycle management and supporting technology/process implementation
• Guiding customers on integration prioritization and reusability considerations
• Becoming a trusted advisor on overall solutions, architecture, implementation, and governance
• Contributing to professional services content such as presentations, demos, white papers, and online courses
• Leading, mentoring, and training team members from pre-sales and post-sales teams
• Participating in pre and post-sales activities with customers and partners
• Developing content for coaching our partner ecosystem on delivery best practices
• Conducting hands-on customer training, design sessions, and product support

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s degree or equivalent in Computer Science, Software Engineering, or related field; non-traditional experience may also be considered
• 12+ years of technology transformation consulting experience, including with integration or middleware solutions and/or API Management
• 5+ years as an Enterprise or digital architect
• Ability to evangelize best practices across large organizations
• Strong relationship-building skills with stakeholders from C-level to engineering teams
• Ability to develop engaging materials for diverse audiences
• Understanding of security and governance in large enterprises
• Excellent communication skills, both verbal and written, with visual presentation ability
• Continuous learner with a track record of driving technology expansion
• Proven success in leading customer/partner success and solution design
• Self-starter with ability to work independently and in distributed teams
• Experience leading solution architecture, enterprise architecture, and change management projects
• Willingness to travel up to 50% or more depending on circumstances

Soft Skills / Personal Characteristics

• Master’s degree preferred but not required; similar proven experience is acceptable
• Knowledge of applications like Salesforce, Netsuite, Workday, ServiceNow, SAP, databases
• Knowledge of cloud platforms such as AWS, Azure, GCP
• Experience in startup environments is a plus

Requisition ID: 2226

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