Technical Director

Job Description

<h3>Join a creative and dynamic team offering a stimulating, inspiring, and welcoming atmosphere.<br>Don’t wait any longer—come thrive with us and be part of a Québec success story.</h3><h3>Job Description</h3><p>The technical department plays a central role at Armoires Cuisines Action, making an essential contribution to the design of quality products. The Technical Director reports to the President and works closely with the Technical Manager as well as the Technical Supervisors. Flawless collaboration with other sectors of the company is necessary to ensure an exceptional customer experience and achieve company objectives.</p><h3>Required Profile</h3><p>Results- and solutions-oriented, inspiring leadership, autonomy, reliability, diligence, customer-service oriented, thoroughness, rigor, organizational skills, sense of responsibility, and team spirit.</p><h3>Main Tasks</h3><ul><li>Act as a resource person for the teams under your responsibility, providing guidance and coaching when needed, and distributing tasks according to company goals and requirements</li><li>Coordinate the company’s technical activities and participate in the management of daily administrative tasks, as well as the development and enforcement of standardized policies and procedures</li><li>Be able to design cabinet concepts in line with clients’ specific requests and measurement reports provided by the sales team, while complying with production standards</li><li>Participate in managing the technical team and the distribution team by ensuring compliance with company standards and policies, conducting employee evaluations, and overseeing training and professional development</li><li>Collaborate with the Customer Support department to resolve post-sale client issues and ensure proper follow-up of services provided</li><li>Maintain smooth communication with the production department to ensure seamless project execution</li><li>Monitor team performance variation (CVP) to detect gaps versus objectives, identify improvement opportunities, and propose corrective solutions</li><li>Maintain accuracy of data tables, including verifying the compliance of team entries</li><li>Actively contribute to continuous improvement by proposing innovative solutions</li><li>Support the company’s business plan in achieving its objectives</li><li>Contribute to maintaining a respectful, positive, and value-driven work environment by fostering collaboration and mutual support among colleagues</li><li>Perform any other tasks directly related to the position</li></ul><h3>Prerequisites</h3><ul><li>Bachelor’s degree in management or equivalent training (asset)</li><li>College diploma (DEC) in design or equivalent training</li><li>Minimum of five (5) years of experience in a similar position</li><li>Proficiency with commonly used computer systems (Office Suite)</li><li>Proficiency with 3D software tools (Cabinet Vision)</li><li>Excellent communication and customer service skills</li><li>Good knowledge of interior layout and design trends</li><li>Good knowledge of the construction and cabinetry field</li><li>Good knowledge of materials and cabinet-related standards</li><li>Knowledge of safety processes, compliance standards, and company policies</li><li>Ability to work effectively in a team and manage multiple tasks simultaneously</li><li>Strong skills in both French and English</li></ul>
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