Bartender

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>BARTENDER JOB DESCRIPTION:</strong></p><p><strong>Our Story:</strong></p><p>We are where Toronto comes to play. At The Ballroom Bowl we believe our core product is service. We love elevating the game, ensuring that our guests have a stellar experience whether it be through bowling, food & beverage or private events. Our purpose behind the pins is a commitment to achieve the goal of service excellence through our actions, accountability and collaboration. In a technology filled world, we love living IRL and connecting with our team members and guests by knocking down a few pins. <br><br></p><p><strong>Job Description: </strong></p><ul><li>Create a positive guest experience maintaining steps of service with hospitality top of mind.</li><li>Serve food and drink in the bar area and at tables. </li><li>Make cocktails and mocktails with tools required and according to recipe specifications. </li><li>Maintain a clean and organized work environment. </li><li>Operate glass washer according to health and safety standards. </li><li>Prepare garnishes and syrups according to recipe specifications. </li><li>Ability to make recommendations and suggestively sell food and drink items based on guest preferences and allergies. </li><li>Ringing in sales into our POS system and processing payment ensuring all items are accounted for on the bill.</li><li>Complete all opening and closing duties according to checklists and operational standards. </li><li>Serve guests according to AGCO/SmartServe standards requirements. </li><li>Stop serving guests according to AGCO/SmartServe requirements and standards. </li><li>Stock and maintain all required ingredients to make all drinks on menu. </li><li>Run food and drink items and support restaurant operations when required. </li><li>Communicate all out-of-stock items and spillage to bar manager. </li></ul><p><br /><strong>Do you roll our way? Qualities we LOVE:</strong></p><ul><li>Respect and Support – Lift them up, help them out. Don’t knock them down unless we are talking about the pins.</li><li>Trust – To earn it, you have to give it. </li><li>Communication (Verbal & Written) - Keeping dialogue open. </li><li>Inclusion – Shine bright. Our differences can be our biggest strengths. </li><li>Empathy – Serve Food. Not ‘tude. Treat all teammates and guests kindly.</li><li>Ability to celebrate the wins. </li><li>Have a ball. Let the good times roll. Radiate so much fun you glow in the dark. </li><li>Be guest-obsessed.</li></ul><p><br /><strong>Qualifications: </strong></p><ul><li>Passion for food, beverage and hospitality. </li><li>At least 2 years bartending experience. </li><li>SmartServe certification is a MUST. </li><li>Safe Food Handling Certification (not required but preferred). </li><li>Beer, wine and cocktail knowledge. </li><li>Strong oral and written communication skills. </li><li>Must be able to work holidays and weekends as needed. </li><li>Ability to multitask and work in a fast-paced environment highlighting time management skills. </li><li>Ability to lift boxes of liquor bottles, move kegs and stand for a long period of time. </li></ul><p><br /></p><p>At The Ballroom Bowl, we believe in maintaining an environment that is inclusive and accessible. If you require any accommodation through the interview process, please let us know. <br /></p></p></p>