Full-time $24 to $26 Posted: 2 hours ago
Job Description
This Customer Service Rep Position Features:• Temp with potential to be hired on
• Straight Day shift
• Transit assessable
• Great Pay to $55KImmediate need for customer service rep seeking
Shift: 8am to 5pm
Pay : $24 to $26 per hourCustomer Service/Administration
• Answer and transfer calls and take messages.
• Weekly coordination of mail and couriers (sorting/sending/receiving).
• Provide support for the sales team and Branch Sales Manager.
• Routine paperwork and filing as required.
• Accurately enter data into the CRM (Salesforce) and Mainframe system.
Selling
• Enter orders and process credit card payments.
• Assist the Sales team with inside sales and making sure data gets imputed into the CRM
• Create and maintain a positive company image by promoting company products and services.
• Through telephone and email requests, assist with the preparation of and submit all components for timely and accurate product, technical, pricing information and quotes.
• Work closely with the sales team to promptly follow-up on all sales leads.
• Coordinate handling of customer inquiries and issues.
• Cultivate and maintain professional working relationships with clients.
Operations
• Alert the purchasing department of low inventory items as noticed when processing orders.
• Obtain freight rates and coordinate outbound LTL shipments.
• Coordinate with the operations team to schedule deliveries
Communication
• Ensure all written and oral communication with clients is accurate, effective, and professional.QUALIFICATIONS
• High school diploma.
• 5+ years’ Customer Service/administrative and/or Sales experience in the construction/industrial industry.
• Proficient in the use of a Customer Relationship Management (CRM) tool (i.e. Salesforce)
• Experience with Microsoft applications (Outlook, Excel, Word, PowerPoint Slides) would be beneficial.
• Excellent interpersonal skills and strong communication skills - listening, oral and written.
• Ability to mult-task
Disclaimer: This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters can match you with suitable roles. Let us help you take the next step in your career journey. A.I. may be used in the recruitment and selection processApply for this great position as a customer service rep today!
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