General Manager

Job Description

<p>Benefits</p><ul><li>Bonus based on performance</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul><p>We Offer</p><ul><li>Competitive Salary: Paid biweekly and based on experience and skillset</li><li>Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)</li><li>Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, and personal days</li><li>In-House Sales and Leadership Training: Paid training to enhance your skills</li><li>Earn While You Learn: Paid training on Crunch Connected, our platform</li><li>Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience</li><li>Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule</li><li>Career Advancement: Direct path to franchise ownership</li><li>Transparent Communication: Open-door policy with supportive management</li><li>Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more</li></ul><p>About Crunch Fitness</p><ul><li>Be a part of the greatest growth story ever to be told in the fitness industry</li><li>The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.</li><li>With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost</li></ul><p>Our Core Values</p><ul><li>Communication is Key - Clarity and transparency with our processes and expectations</li><li>Leaders Grow Leaders - We empower, develop, and support each other through shared commitment</li><li>All In, All The Time - We give 100% without hesitation</li><li>Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow</li><li>Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community</li></ul><p>Your Schedule</p><ul><li>Monday through Friday</li><li>Flexible Scheduling</li></ul><p>Position Overview<br>The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.</p><p>Responsibilities</p><ul><li>Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members</li><li>Team Building: Source, interview, and hire team members, establishing strong, cohesive teams</li><li>Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations</li><li>Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance</li><li>Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices</li><li>Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives</li><li>Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives</li><li>Member Retention: Ensure timely resolution of member concerns as retention is a key priority</li><li>KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded</li><li>Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels</li><li>Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times</li><li>Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization</li><li>Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations</li><li>Inventory Management: Monitor club inventory and ensure timely restocking</li></ul><p>Who You Are</p><ul><li>Experience in a fitness environment</li><li>Service-oriented management experience</li><li>Ownership mentality</li><li>Growth mindset</li><li>A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.</li></ul><p>Apply today We are a very responsive employer</p><p>Vacancy Status: This posting is for an existing vacancy.</p>