Infrastructure Integration Specialist - RQ10178

Job Description

<p><h3>Job Title: <b>Infrastructure Integration Specialist (N/S)</b></h3>
<h3>Work Arrangement</h3>
<ul>
<li><p><b>Onsite – 5 days/week</b></p></li>
<li><p><b>Location:</b> Identified office location</p></li>
</ul>
<h3>Role Summary</h3>
<p>The Infrastructure Integration Specialist (N/S) acts as a <b>subject matter expert for enterprise data centre networks and cloud initiatives</b>. The role focuses on day-to-day operations, networking and security support, cloud integration, and complex migrations across on-prem and public cloud environments.</p>
<h3>Key Responsibilities</h3>
<ul>
<li><p>Enable and support daily operations of enterprise data centres and cloud environments</p></li>
<li><p>Support and maintain <b>AHS and cloud applications</b>, including patching and monitoring</p></li>
<li><p>Design, configure, and secure networking and security for on-prem and cloud platforms</p></li>
<li><p>Integrate and secure cloud services for applications</p></li>
<li><p>Provide operational support for networking and security across:</p>
<ul>
<li><p>Data centres and colocation sites</p></li>
<li><p>Business Connect / OPCS</p></li>
<li><p>Perimeter firewalls</p></li>
<li><p>Azure, AWS, and Oracle Cloud Infrastructure (OCI)</p></li>
</ul></li>
<li><p>Perform daily operational changes and <b>incident/problem management</b></p></li>
<li><p>Provide on-call and standby support, including after-hours coverage</p></li>
<li><p>Close tickets within SLA and communicate status to clients and management</p></li>
<li><p>Prepare and deliver <b>Methods of Procedure (MoPs)</b> for all changes</p></li>
<li><p>Capture and analyze network traffic and document root cause findings</p></li>
<li><p>Support network and security project initiatives while maintaining KTLO activities</p></li>
<li><p>Participate in and support initiatives including:</p>
<ul>
<li><p>ENA service migration to new B2B services</p></li>
<li><p>Data centre floor consolidation</p></li>
<li><p>Cisco access switch refresh</p></li>
<li><p>CheckPoint firewall refresh</p></li>
</ul></li>
</ul>
<h3>Required Skills & Experience</h3>
<h3>Enterprise Infrastructure Experience (15%)</h3>
<ul>
<li><p><b>10+ years</b> experience in an enterprise technical or business role</p></li>
<li><p>Experience with <b>n-tier data centre networks</b></p></li>
<li><p>Experience in <b>Tier-IV data centre environments</b></p></li>
</ul>
<h3>Networking & Security Knowledge (25%)</h3>
<ul>
<li><p>Strong experience with <b>Cisco networking</b> (switching and routing)</p></li>
<li><p>Experience with <b>F5 load balancing</b></p></li>
<li><p>Security experience with firewalls:</p>
<ul>
<li><p>CheckPoint</p></li>
<li><p>Palo Alto</p></li>
<li><p>Cisco FTD</p></li>
</ul></li>
</ul>
<h3>Cloud Integration & Support (10%)</h3>
<ul>
<li><p>Experience supporting and integrating services across:</p>
<ul>
<li><p>Azure</p></li>
<li><p>Amazon Web Services (AWS)</p></li>
<li><p>Oracle Cloud Infrastructure (OCI)</p></li>
<li><p>Disaster Recovery environments</p></li>
<li><p>Google Cloud</p></li>
</ul></li>
</ul>
<h3>Operations & Service Management</h3>
<ul>
<li><p>Experience supporting day-to-day data centre and cloud operations</p></li>
<li><p>Experience with <b>incident and problem management</b></p></li>
<li>SLA and device maintenance requirements</li>
<li><p>Experience providing on-call and standby support</p></li>
</ul>
<h3>Communication & Documentation (10%)</h3>
<ul>
<li><p>Experience interacting with internal and external stakeholders</p></li>
<li><p>Ability to clearly explain technical issues</p></li>
<li><p>Experience producing technical documentation and procedures</p></li>
</ul>
<h3>Must-Have Summary:</h3>
<ul>
<li><p>Enterprise Data Centre (Tier-IV)</p></li>
<li><p>Cisco Networking (Switching & Routing)</p></li>
<li><p>F5 Load Balancing</p></li>
<li><p>Firewalls (CheckPoint, Palo Alto, Cisco FTD)</p></li>
<li><p>Cloud Platforms (Azure, AWS, OCI, Google Cloud)</p></li>
<li><p>Incident & Problem Management</p></li>
</ul></p>
#J-18808-Ljbffr