Inside Sales Representative

Job Description

<p>Do you enjoy an energetic sales environment working with interesting industry leading products?<br></p>
We are recruiting an Inside Sales Representative on behalf of a growing, innovative specialty coffee distributor. You don't need to be a coffee hobbyist, but certainly an interest or love or coffee is an asset. You will be working in a showroom as well as assisting with web-chat and phone calls related to online inquiries or orders.<br>
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<b>Hours & Schedule:</b><ul><li>Full-time (45 hrs/week)<br>Monday–Friday: 9:00am–5:00pm<br>Saturday: 11:00am–4:00pm<br></li><li>Optional: 4-day workweek (37 hrs) with Saturday required.<br></li></ul><h3>Responsibilities<br></h3><ul><li><p>Help customers via phone, email, chat, and in-person—answering questions, recommending equipment, and guiding purchases.<br></p></li><li><p>Greet walk-in customers in our showroom, demo coffee machines, and create a welcoming, informative experience. Energy and presentation are important.</p></li><li><p>Handle in-store transactions (cash, debit, credit) with care and accuracy.<br></p></li><li><p>Stay up to date on the latest coffee trends and equipment.<br></p></li><li><p>Support other departments when needed during busy times—you're a team player.<br></p></li></ul><br><h3>Requirements</h3><ul><li>A sales background which could be retail sales or inside sales in another context is key.<br></li><li>Interest in the coffee industry is important. If you do happen to be a coffee enthusiast, that is an asset.<br></li><li>A people person who brings energy, patience, and great conversation to every interaction.<br></li><li>You're dependable, upbeat, and excited about helping others find their perfect coffee setup.<br></li><li>You want a long-term opportunity in a company with amazing culture where your passion can turn into a career.    <br></li></ul><br><h3>Benefits</h3><ul><li><b>$20/hour</b> to start, with strong potential for future growth.<br></li><li><b>Full benefits</b> after 3 months (medical, dental, vision).<br></li><li><b>Paid vacation</b>: 2 weeks in year one, 3 weeks after that.<br></li><li><b>Paid lunch breaks</b><br></li><li><b>Stable, full-time work</b><b></b> in a company that values your input and love for coffee.<br></li></ul>
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<b><b>Other companies call this role:</b></b><br>
Customer Service Representative<br>
Customer Experience Associate<br>
Customer Service Agent<br>
Customer Care Representative<br>
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<hr>We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well".  All applicants will be contacted within 5 business days. No phone calls please. IND1<br>