Service Manager

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong> </strong></p><p>Player One Amusement Group (P1AG) proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play differently. We are looking for a <strong>Service Manager to join our ever-expanding team in Montreal, Quebec. </strong></p><p><br /></p><p>P1AG prides itself on exceptional customer service and experience. If you share that passion, we welcome you to apply. We offer a competitive compensation package, enhanced group benefits, flexible working environment, and a fun work culture. Come see how you can contribute to the continued success of P1AG. www.p1-ag.com</p><p></p><p><strong>Key Areas of Responsibility:</strong></p><ul><li>Responsible for accurate route collections of monies, adhering to proper cash handling procedures </li><li>Manage the service call process: Receive, prioritize, and complete service calls, provide time sheets and accountability of route service, communicate with service/regional manager of ongoing game and service issues</li><li>Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics </li><li>General maintenance on all gaming equipment (includes but not limited to: replace components, test equipment, cleaning, preparation, ensure repairs are done in a cost-effective manner, maintain and update your parts kit</li><li>Manage day-to-day gaming equipment moves. Provide move sheets and accountability of delivery service, communicate with service/regional manager of ongoing equipment moves</li><li>Responsible for the proper loading, unloading, and handling of assets to various customer locations</li><li>Assembly and disassembly of equipment assets</li><li>Other miscellaneous duties, as required</li></ul><p><strong> </strong></p><p><strong>These are the standards we are looking for:</strong></p><ul><li>The successful candidate must receive a criminal and driver’s license clearance. </li><li>2-3 years technical service experience with service route experience. </li><li>Electrical /mechanical aptitude is a requirement. </li><li>Valid driver’s license, with a clean driving record and dependable vehicle </li><li>Bilingual communication in both French and English (oral & written)</li><li>Strong organizational and time management skills</li><li>Excellent problem solving and troubleshooting skills</li><li>Self-motivated and reliable, with the ability to work as a team</li><li>Work effectively in a fast-paced environment</li><li>Ability to work with tools, pipes, and materials a plus</li></ul><ul><li>Ability to lift and manipulate objects of up to 80 lbs for 50 feet is required</li></ul><p><strong>These are the values that are important to us: </strong></p><p><strong>Raise Our Game – </strong>We challenge ourselves to go above and beyond to achieve the very best for our colleagues, customers and consumers.</p><p><strong>Play Different –</strong> We hold ourselves to the highest standards of integrity, accountability and respect.</p><p><strong>Change the Game –</strong> Through vision and industry leadership we challenge the status quo with conviction, purpose and professionalism. </p><p><br /></p><p>Player One Amusement Group is an equal opportunity employer. Accommodation for disabilities will be provided to support participation in all aspects of the recruitment process.</p><p><br /></p><p><strong>This is a current open vacancy. </strong></p><p></p></p></p>