Shift Lead

Job Description

<h2>Overview</h2><br><p>Part time</p><p>Permanent Contract Hours per week</p><p>Full-time equivalent £27,709.50 per annum (Inclusive of £1547 per annum, store specific location allowance) + Pension + 6.6 Weeks Holiday</p><p>B&Q Local -  Palmers Green</p><p>Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Shift Lead and you'll be a big part of this.</p><h2>What's the job?</h2><br><p>Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You're the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It's B&Q's ambition to make every customer count, so you'll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:</p><ul><li>Be the heartbeat of the store day-to-day and ensure operations are running smoothly.</li> <li>Make sure colleagues are deployed correctly to 'make every customer count' throughout your shift.</li> <li>Be the first point of contact for customers and colleagues.</li> <li>Make sure our stores are safe at all times.</li></ul><h2>What we need:</h2><br><p>Our shift leads are key to running our business through their teams. In this role, we're looking for the following qualities:</p><ul><li>Passionate about customers and doing the right thing for them.</li> <li>Like to have a global view and not be constrained to specific areas of the store.</li> <li>Safety conscious and use an eye for detail to spot compliance opportunities.</li> <li>Enjoy interacting with colleagues and working in a team.</li> <li>Like to bring energy to each day and motivate those around you.</li> <li>Confident to have autonomy and trust to make decisions for the customer at pace.</li></ul><h2>What's in it for me?</h2><br><p>As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.</p><p>We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes</p><ul><li>Award-winning pension scheme</li> <li>ShareSave options</li> <li>6.6 weeks holiday</li> <li>Payroll giving</li> <li>Employee Assistance Programme</li> <li>Shopping discounts</li> <li>Colleague wellbeing benefits and lots more </li></ul><p>So we can support you during the application or interview process, please contact -and- for any recruitment adjustments.</p>