Shop Manager - Heavy Duty Equipment

Job Description

<h3>Job Description</h3><p>Job Description<p><br /><strong>Shop Manager – Heavy Duty Equipment</strong><br /><strong>About the Company</strong><br />A leading equipment solutions provider in the aggregate, waste, and recycling industry is seeking a skilled professional to join their growing team. This full-service dealership specializes in Sales, Rentals, Parts, Shop & Field Service, and Specialized Transportation — all driven by a strong commitment to quality, reliability, and customer satisfaction.<br /> Position Summary Are you a hands-on leader who takes pride in getting repairs right the first time? We’re looking for an experienced Shop Manager – Heavy Duty Equipment to join a Canadian leader in the material handling industry.<br /> In this role, you’ll oversee a team of 8–10 technicians in a busy service facility, using your mechanical expertise and leadership skills to ensure repairs are done efficiently, safely, and to the highest standards. You’ll play a key part in maintaining customer satisfaction, optimizing workflow, and fostering a motivated, productive workforce.<br /> The ideal candidate is a Journeyman Heavy Duty Mechanic who has transitioned into—or is ready for—a leadership role. You’ll combine hands-on technical knowledge with strong people management and organizational skills to keep operations running smoothly and customers happy.<br><br><strong>Key Responsibilities</strong><ul><li>Lead and supervise 8–10 technicians across mechanical and fabrication departments.</li><li>Assign work duties, manage job scheduling, and ensure quality control on all repairs.</li><li>Create and sustain a culture of safety, reliability, and accountability on the shop floor.</li><li>Plan and coordinate resource allocation—personnel, tools, parts, and materials—to maintain steady workflow and minimize downtime.</li><li>Review daily work plans with management and make adjustments to maintain productivity and quality standards.</li><li>Develop project timelines and ensure tasks are completed on schedule.</li><li>Collaborate with field service, transportation, and parts departments to streamline communication and improve shop efficiency.</li><li>Conduct daily and weekly safety meetings and inspections; ensure proper PPE and safe work practices are followed.</li><li>Maintain accurate work orders and ensure repair details are properly documented and submitted.</li><li>Support recruitment, training, and performance management of shop staff.</li><li>Uphold OHSA and company health and safety regulations and contribute to continuous improvement initiatives.</li></ul><strong>Qualifications</strong><ul><li>Journeyman Heavy Duty Equipment Technician, or equivalent Skilled Trade Certification / AEC / DEP (required).</li><li>Minimum of 5 years’ experience in heavy equipment service, ideally with supervisory or leadership experience.</li><li>Strong understanding of hydraulic, electrical, and mechanical systems used in aggregate, waste, and recycling equipment.</li><li>Proven ability to manage workflow, prioritize tasks, and motivate a technical team.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Commitment to safety, quality, and customer satisfaction.</li></ul><strong>Benefits</strong><ul><li>Competitive compensation</li><li>Extended health and dental coverage</li><li>Life insurance</li><li>Opportunities for growth within a dynamic, solutions-driven organization</li></ul><strong>Location:</strong> Crossfield, Alberta (On-site role)<br><br><strong>Interested? Let’s talk.</strong><br />Contact Dudu at <span >dudu.ndlela@tappwfs.com</span><br><br> About TAPP Workforce Solutions Inc. At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a trusted talent acquisition partner, we work closely with our clients to ensure the right fit for both employers and candidates.<br /> We also act as a career partner for professionals, helping you navigate your next move, providing insights into new opportunities, and aligning your skills and goals with the right roles. Whether you’re actively looking or exploring your options, we’re here to support your journey every step of the way.<br /> Your success is our priority. Let’s find your next opportunity together.</p></p>