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Warehouse Team Lead

Arrow Workforce Solutions

Toronto, Canada

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$21/hour Posted: 2 days ago

Job Description

<p><b>Title - Team Lead (Warehouse)</b></p><p><b>Tenure - Full Time, Ongoing</b></p><p><b>Location – Mississauga, ON</b></p><p><b>Pay Rate- $21/hr</b></p><p><b>Shifts & Coverage:</b></p><ul><li>Monday to Thursday – 4:00 PM to 2:30 AM</li></ul><p><b>Role Overview:</b></p><p>The Shift Lead is responsible for hands-on team supervision, ensuring efficient operations in the Put to Store (PTS) areas while maintaining high performance, adherence to safety protocols, and team development.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and work alongside the team in the PTS areas, ensuring smooth daily operations.</li><li>Provide coaching, training, and safety observation to team members, ensuring adherence to policies and best practices.</li><li>Conduct performance reviews with the Operations Manager at least twice per shift, reviewing reporting and providing feedback to staff in a timely manner.</li><li>Track bottom 3 and top 3 performers daily for Reasonable Expectation (RE) metrics, documenting coaching conversations and monitoring trends for overall team performance.</li><li>Partner with the Operations Manager to identify successful team members based on performance, attendance, and adherence to company culture.</li><li>Monitor attendance in work areas, focusing on reporting GAPs in PUT times, and provide coaching where necessary.</li><li>Ensure Standard Operating Procedures (SOPs) are followed and be proficient in SOPs to effectively coach and train all team members.</li></ul><p><b>Qualifications & Skills:</b></p><ul><li>Strong leadership, coaching, and mentoring abilities.</li><li>Experience in warehouse or distribution center operations.</li><li>At least 1 year experience as a Team Leader or similar role</li><li>Ability to analyze performance trends and take action accordingly.</li><li>Proficiency in safety and operational procedures within a logistics or distribution setting.</li><li>Strong communication skills to coordinate with both team members and management.</li><li>Must be comfortable lifting up to 50 lbs and working in a physically demanding environment.</li></ul><p></p>
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